How to remove old adress and incorrect billing information

Discus and support How to remove old adress and incorrect billing information in XBoX Rewards & Social to solve the problem; For several months I get this same message from Xbox Live Rewards: "Attention Needed Please check your account information so we can make a deposit.... Discussion in 'XBoX Rewards & Social' started by MeanDeanNL, Dec 15, 2016.

  1. MeanDeanNL
    MeanDeanNL Guest

    How to remove old adress and incorrect billing information


    For several months I get this same message from Xbox Live Rewards:

    "Attention Needed
    Please check your account information so we can make a deposit.

    Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum

    here
    . "

    Well it's not correct, my billing information is cluttered with old entries.

    Since I have my Xbox Live account I have moved a few times so there are a number of adress and billing info entries in my account obsolete but there is no way of deleting them for me. Can you remove them or tell me how I can remove the incorrect billing
    info?

    That would be very helpful, hope you can of assistance.

    Kind regards,

    Dean Sandel

    Gamertag: ScalenePolecat9

    :)
     
    MeanDeanNL, Dec 15, 2016
    #1
  2. Araxiel2501
    Araxiel2501 Guest
    Everyone accepts my Paypal-Acc. Only Live gives me trouble.

    Now after some more searching, and reading a second time through the stickies and browsing through my contact information, I reckoned that my billing adress is my old adress. If the billing adress here on live and paypal would match, would I then be able
    to use paypal correctly?

    But that just creates a new problem: I can't change the country in the billing information.
     
    Araxiel2501, Dec 15, 2016
    #2
  3. COMPLETELY REMOVE Billing Information!

    Hello Selsiuss

    What methods have you tried taking prior to this? Did you try at Xbox.com to remove the Billing Information?

    Looking forward to your reply,

    Daniel.
     
    DanielGabriel2, Dec 15, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    How to remove old adress and incorrect billing information

    Hey ScalenePolecat9. The Rewards program is unable to make changes to your Microsoft account, but we do see that your shipping and billing info isn't the same locale. This may be triggering the deposit failure of mismatched currency. If you've gone to
    Sign in to your Microsoft account and have updated your info there, and are still getting this message, try contacting Microsoft Support to see if they can verify and change your locales to the correct one.
     
    XBLRewards3, Dec 15, 2016
    #4
  5. XBLRewards3 Win User

    How to remove old adress and incorrect billing information

    Hey ScalenePolecat9. The Rewards program is unable to make changes to your Microsoft account, but we do see that your shipping and billing info isn't the same locale. This may be triggering the deposit failure of mismatched currency. If you've gone to
    http://commerce.microsoft.com and have updated your info there, and are still getting this message, try contacting Microsoft Support to see if they can verify and change your locales to the correct one.
  6. Araxiel2501 Win User

    Everyone accepts my Paypal-Acc. Only Live gives me trouble.

    Now after some more searching, and reading a second time through the stickies and browsing through my contact information, I reckoned that my billing adress is my old adress. If the billing adress here on live and paypal would match, would I then be able
    to use paypal correctly?

    But that just creates a new problem: I can't change the country in the billing information.
  7. NOBLE CAMPER Win User

    Unable to purchase anything from xbox 360 dashboard.

    the code means that the billing address associated with a payment option in your Microsoft account is incorrect.

    you can change the adress under account>billing>payment options>Edit
  8. TAHER TAHER1 Win User

    Xbox one stuck

    The common cause of the error 0x87dd0006 is incorrect billing information. If your billing information is incorrect, it can cause the error to pop up as the payments are not being made. In this case, you just have to double-check your billing information.

    Go to your Microsoft account.
    Navigate to the Payment and billing section and choose Billing info.

    Xbox Settings – Payment and Billing
    Select Edit Profile option and then follow the given instructions to update your billing information.
    Solution 2: Delete your Profile
    If your user profile gets corrupted, you’ll have to delete it and then download it again. You can easily re-add your account after deleting so no need to worry. Here’s how to do it:



    On your controller, press the Xbox button to open the guide.
    Select System and then go to Settings.
    Now, navigate to Accounts and then select Remove accounts.

    Remove Account – Xbox Account Settings
    Just select the account you want to remove and then hit Remove to remove it.

    Remove My Account – Xbox Accounts
    Once done, it is time to add your account again. Do the following:

    Once again, press the Xbox button to open the guide.
    Select your avatar, move down and select Add new.
    Enter your login credentials.

    Xbox – Sign In
    Agree to the Service and Privacy terms.
    Follow the on-screen instructions to manage your account and Security.
  9. DanielGabriel2 Win User

    COMPLETELY REMOVE Billing Information!

    Hello Selsiuss

    What methods have you tried taking prior to this? Did you try at Xbox.com to remove the Billing Information?

    Looking forward to your reply,

    Daniel.
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How to remove old adress and incorrect billing information

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