How to remove authentication in a Microsoft account

Hello, Artem P. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're having trouble recovering a Microsoft account.

IMPORTANT: Please don't share personal information, including emails, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I take this opportunity to let you know that without verifying your identity, it's not possible to remove a verification method from a Microsoft account.

However, what I could suggest, and in case you didn't try, is to attempt to recover the account by using other methods described in this related tutorial:

https://answers.microsoft.com/thread/807eb190-bd08-42cf-9caf-c7123154b5b5?auth=1

Note: If you're not able to verify your identity in any way. I regret to inform you that's not possible to recover the account.

Furthermore, you may want to check out this article about contacting Microsoft support regarding a lost account:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

If you have any other inquiries, please let me know.

Regards,

Arturo.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Unfortunately, the community or a Microsoft agent cannot offer other means or remove 2-factor authentication from your account.

Hi MAGL3Y,

Thank you for posting in Microsoft Xbox Community. I understand that you accidentally removed your account from your authenticator and you want to add it back. To add Authenticator as a way to sign in every time, follow these steps:

On your computer, go to Advanced security options in your Microsoft account dashboard.

https://go.microsoft.com/fwlink/?linkid=2273513

Scroll down to the Two-step verification section and choose to turn the feature On.

Follow the instructions shown on the screen.

Note: As part of setting up this account, you’ll be given a QR code to scan with your device; this is one way we ensure you are in physical possession of the device you are installing the Authenticator app on.

For more ways on how to add authenticator on your account, please visit:

https://support.microsoft.com/en-us/account-bil...

Regards,

Alvaro

Removing and re installing your profile is a simple procedure if you have 2 factor authentication on your account, have registered your console and have the Xbox app plus the Microsoft Authenticator app installed on your mobile phone.

The thing is that literally the steps I passed you are to remove the authentication of a Microsoft account, don't worry, nothing happens, I understand your frustration.