How to redeem a 20 digit long xbox gift card

Hello Liam, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear you're not able to redeem your Xbox gift card. These Xbox gift cards always contain 25 digits.

As this is not your case and if you got the card from a local shop or using a third party website, I recommend you reach out to them and ask for a new card.

I would like to share this article that may help you to know more about gift cards:

https://support.xbox.com/help/subscriptions-bil...

MS use 25 character codes, so it's possible that the code needs to be redeemed on a third party site. I'm not familiar with Fetch, but do they have their own app with a "redeem code" option?

As the code is not being issued by MS, Xbox support wouldn't be able to help you, so if you can't figure it out, you'd need to contact Fetch's customer service.

I have xbox gift card as a gift but did not get the 25 digit number. How do I redeem this card

My gift card only has 15 digits. How do I redeem it??

It's not an Xbox gift card it's a Steam gift card go on Steam and it'll work just fine

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today German

The gift card that you have has only 10 digits code on the back?

Xbox gift cards and redeemable Microsoft codes always have a 25 digits code and are redeemable here:
https://account.microsoft.com/billing/redeem

May I know where did you got this gift card?

In the meantime you can double check Xbox codes are always 25 characters:
https://support.xbox.com/en-US/help/subscriptio...

I'll be waiting for your reply