How to recover my microsoft account after been stollen?

Hello there, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I'm sorry to hear that your account has been compromised.
In situations like these, the recommended action is trying to recover the account by using the Microsoft interactive guide below:

https://support.microsoft.com/account-billing/h...

Lastly, and as a reminder, please notice that no one at Microsoft can change account information or send password reset links to you, this is for security policies.

Hi there, sorry this has happened to you. You will need to safe gaurd your account also. As they will have access to this. Here is a dedicated article on all the steps you need to do when your console has been stollen Stollen
Xbox Advice

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello DominicGiebner1, After your Microsoft account was hacked, did you do the account recovery process via the form below and Microsoft successfully recovered your account?

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

So after speaking with support, here's all the reasons why you might be unable to swap accounts (mine was that I recovered my account onto the xbox one). Seems a little excessive, and silly if you ask me.

- After you create an Xbox Live gamertag, you cannot change the Microsoft account that is associated with the gamertag for 30 days.

- After you create a new Microsoft account and associate the new Microsoft account with your gamertag, you cannot change the account again for 30 days.

- The new Microsoft account cannot have been associated with any other gamertag or billing account in the last 30 days.

- You cannot change the Microsoft account that is associated with a profile if the profile has been recovered to a new device in the last 30 days.

- The 30 day waiting period starts again each time you recover your gamertag to a new device.

- Only one Microsoft account change is allowed in a 30-day period (one change per gamertag). If you recently changed your Microsoft account, you won't be able to change the Microsoft account again until 30 days have passed.

- You must also wait 30 days after the profile was recovered from Xbox LIVE to a console before changing the Microsoft account. If 30 days have not passed after recovering the gamertag.

To recover an account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support

The account recovery form is located here Help with the Microsoft account recovery form - Microsoft Support