How to recover an Xbox account I dont have access to anymore?

Hello Evan, and welcome to the Xbox Community! I'd be happy to help you today.

Please note that we are unable to assist with account-related matters in the forums, as we do not have access to user accounts. We are here to provide suggestions and support where possible.

Just to clarify, you mentioned your account was hacked two years ago, what exactly happened during that hack?

Usually, your Xbox account is tied to the same Microsoft account. You also said you have access to the email, does that mean you didn’t create your email directly through Outlook, but used a different domain instead?

Thanks for sharing as much detail as you can!

[quote user="MyGrandmaIsHOT"]

I forgot the pass code to my xbox live account.



I have recovered the account and have access to it at the moment, but I want to reset the pass code so I dont have to continually recover my account.



How?

[/quote]

Hi NSProish,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to your Meta account. I understand that you don't have access to your authenticator and recovery code.

Please note that in this Xbox public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

What I would recommend is for you to post in Meta community so you can be assisted by Meta Support admin team. You may use this link:

https://communityforums.atmeta.com/t5/Get-Help/...

In addition, you may check this thread and see if the solution that was shared by some users will work on your situation.

https://www.reddit.com/r/facebook/comments/1gwv....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

I dont have access to mmy microsoft account anymore, meaning if i am prompted to login i wont be able to but luckily I still have access to my xbox account. I have tried recovering my account before but I was never able to get it back, that is except for the first time. I was able to get it back the first time I used that link to recover, but somehow the hacker was still able to change my account details. It's probably because they have changed my account email id, which I did try to change but they said me to wait for 30 days until I could change it. Before I knew, he had already changed it before I couldve and my account was forever gone now.

Thanks for the info ITS.

It sounds like you need to
Recover the Microsoft Account. This will help you regain access to the account.

Let us know how that goes, or if you have anymore questions.