how to protect account

He certainly had access to the confirmation medium as well.

Put 2-Step Verification on all your accounts.

The only way of security is this verification

thanks. is there another way to secure it? because to access security info in my account you need to send a code to the email attached to it but somehow the hacker accessed it without sending one.

Hello Hi22309

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

The way to make your account more secure is to activate 2-step validation like this here.

https://support.microsoft.com/en-us/help/402858...

And most importantly, never click on sites where you need to enter your microsoft or mojang login and password, or send a code to the person who will arrive by your mobile number.

If you think someone else can use your account you may need to take extra steps to password protect it. This guide explains how:

http://support.xbox.com/billing-and-subscriptions/account-security/password-protect-account

Hello,

The code is going to be sent to your Alternate email.

Please check your alternate's email inbox.

Thanks!