How to manage multiple currencies on my xbox

Hello Teitan Boodle,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to use multiple currencies on your Xbox. Just a reminder, here on community we are not able to double check accounts and payments to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

To manage multiple currencies on your Xbox, you need to change your account region. Here are the steps to do so:



1. Sign in to your Microsoft account on the Xbox website.

2. Click on your profile picture in the top right corner and select "Settings".

3. Under "Account", select "Payment & billing".

4. Click on "Change billing country/region".

5. Select the country/region you want to switch to and follow the prompts to update your billing information.



Please note that changing your account region may affect your ability to access certain content or services, and you may need to purchase content using the local currency of the region you have switched to.

Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator

Hello Teitan Boodle,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Photo proof



This is on the website





This is on the Xbox itself





Order history

Ok, so as I said I changed the billing address and forgot to change it back. Is there a way to change it yes or no?

Both currencies says USD I would imagine it’s because I changed my billing address to my location which is Grand Cayman but my region on xbox is The United States.

Hi Rohann, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You purchased currency from a Region different from your own.

They won't "stack", and can only be used in the same Region as the gift card you used.