How to make my nat type strict to open and enable upnp

its usually NAT types that cause these problems, for best results you need to be sure you are both running an OPEN NAT type, open nat can connect with strict and moderate, but moderate and strict sometimes struggle to connect with one another.

making sure UPnP is enabled in the settings can help.

Hello There ! I'm sorry to hear about the issue you may be experiencing with the NAT Type.

So I understand that you are having an issue with your NAT type being strict.

Try this troubleshooting step : Xbox One Multiplayer Game Solution. I would suggest creating a static IP for the console, too. Once you do that, you can port forward the connection.

• A network port lets your Xbox One console communicate with the Xbox Live servers and other Xbox One consoles over the Internet.
  
• To let your Xbox One console communicate with Xbox Live, you might have to open or forward ports, which means you'll be making a configuration change to your firewall or network hardware, such as a router.
  

Also, within your router settings you'd want to make sure your Xbox Ports are open and the UpNp is enabled.

If you need assistance with gaining access into your router settings I'd suggest contacting your internet service provider.

I appreciate the help but Im new to this online gaming thing so lets start with the static ip for the console. What must I do?

I appreciate the help but Im new to this online gaming thing so lets start with the static ip for the console. What must I do?

what is your NAT type in network settings on the xbox?

if it is moderate or strict, enable uPNP on your router or configure it to allow ports so that the NAT type changes to open and see what happens