how to i accapt an aproval request for my child he sent the request but i cant see it anywhere?

Hello, my name is Oskayra, I will be happy to help you in any way possible.

I understand the problem you are having, when requesting the verification code, what location does it ask for, phone number or email address.

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.

Ok reading all of these questions. First VBucks is not DLC. They are just ingame money to purchase items. As far as child account do you have the child under a family account. If child request a purchase an email is sent to parent account asking for purchase
permission. Thats how I have it for my son under family account. He cant purchase anything without me giving the ok through the family account.

My request for a refund is within policy. My child is on a child account. He made an authorized purchase for the wrong game/version. He then purchased the correct version. We requested a refund and Xbox have refunded the version he wishes to keep. The reason for now being a detractor and thinking of moving to a different platform is that the after sales service is terrible. I landed on this thread trying to find out how to get in touch with a person/complain.

Thanks Sandy. Although it says it’s installed, none of the Skins etc are available. They all still say locked and have the padlock synbol.

i cant see how to request a refund to a childs account either - just seem to be going round in circles!

The message that comes up on my friends XBox is network problem cant connect. Now his Nat is open, My Nat is open and my uncle Nat is open. My uncle can send him a request and it works. If I send the request it doesnt. If my Nat is open how come he cant
join.