How to get sound on XBOX Headset back?

Hi buddy.

There are a few options for getting sound. The Xbox One has an optical audio output on the back. Also you can plug a headset into the controller and get sound that way. If the controller is an older controller you'd have to get yourself a Stereo Headset
adapter, however the newer controllers have a headset port in them. These get game sound as well as chat.

If you need more details, let me know.

My headset gets its sound from the controller. I did a hard reset on the Xbox and now the sound projected out of it is back to normal. Sorry for the late-ish reply.

Hey CastDaisy,

Usually when dealing with sound issues, we also need to take the controller headphone jack input on the bottom of the controller into consideration. Since you say it works when not plugged into your Xbox controller, it may be the headphone jack is dirty
or damaged and the controller can't recognize the headset.

To test this out, I would suggest to find an extra controller you may have and try it on that one. If you have any headphones or earbuds with a microphone and in the format pictured above, then test those out as well.

There are a number of indicators on your Xbox to let you know when the controller is not picking up the headset. On your Home screen, a headset icon will appear at the top right corner of the screen next to the battery level. When you start a party chat,
there will be a message saying microphone cannot be found and your gamer picture will be greyed out when a headset is not detected. Whenever you have a headset plugged into the controller, a new "Audio" setting is found in your system menu below Settings.
If you do not see that, the headset is not being detected.

Try some of these steps out to figure out if you need to replace the controller or find an Xbox Stereo Headset Adapter. Let us know the results!

Which model turtle beach are you using??

It must be written that the headset is compatible with the Xbox. If it is not you can have problems. If this is what it finds when you press the Xbox button in the Settings panel, Audio. And there you set everything about the headset.