How to get parental controls off my microsoft account.

Hi Cameron, my name is Joel, I'm here to help you with any problems or questions you may have.

Cameron, the only reason why you can't enable online mode and remove restrictions from your account is because it's a child or underage account. Since October 2023, Microsoft has made it mandatory for all children or minors to be included in a family group managed by an adult.

Only you as a user or your parents can change the privacy settings of an account, to do this you must go to the link: https://account.xbox.com/settings You must place all the items that appear in the list in "Allow"

In case yours is a minor account, it will not allow you to make any changes to the settings from your account, you will need to have an adult include your account in a family group from the link: https://support.xbox.com/en-US/help/family-onli... and then that adult can make all the changes.

Check out the official link below for more information

https://support.xbox.com/help/family-online-saf...

Note When you grant applications permissions on a limited console, they are saved only on that console. If you use multiple consoles, make sure you grant permissions to your applications on all of them.

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Have you got a family account setup at all, or parental controls?

That may be the issue.

Try asking your parent/guardian to turn off their parental controls, and reply if it does not help.

If your parent/guardian does not know how to turn parental controls off, tell them to promote the Xbox Live account to an adult one, instead of a child one. You may have a child account, instead of a full adult account.

What do you mean your parental account was "scammed"? Do you still have access to your Microsoft Account that was used as the parental account?

If you can't sign into your Microsoft Account, first try to gain access to your account again.

If you forgot your Microsoft Account email, use this page to find your email again: https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Then use https://account.live.com/ResetPassword.aspx to reset the password on your Microsoft Account.

After you regained control of your parental account, go to https://support.xbox.com/xbox-360/security/forgotten-parental-controls-pass-code to
get instructions on how to reset the Xbox 360 parental code.

Well when my dad enabled the parental controls he has since deactivated the parental controls on my account so they are off but it’s like they are still active and functioning while they are off and I’m not able to change anything on my accounts settings on the Xbox

My son got an Xbox and started playing it before I understood how parental controls work. Long story short:

- Linked to MY email is an EpicGames account (Fortnite) that he purchased things on. That email is also my Microsoft account, where I handle the family account

- He has a Microsoft log on that I created that is an old email of mine + a password, so that I can then use the parental controls on that account

How do I get the Epic Games account linked to my email to be linked to his new Xbox and by extension his Microsoft log on

My dilemma here is that unless he uses his own log on, I can't use the parental controls. If he simply uses the log on I created for him, he won't have access to the things he purchased.

Grateful for any advice.