How to get my account that was stolen

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

You can try to submit an account recovery request via the account recovery webform here:

https://account.live.com/acsr

After submitting the request, you will receive the results within 24 hours.

If you are unable to recover the account, you will need to contact the Xbox support for further assistance on your account recovery request:

https://support.xbox.com/en-US/contact-us

I hope this helps.

Best Regards,

Christian.

my xbox one was stolen how do i recover it or get it banned from xbox live its registered to my account

Hi, Duck604! I'm sorry to hear your account got compromised. No worries, I'm happy to assist you with this today.

Regrettably, once the email has been changed, we can no longer able to use the online form regarding Account compromised. I would suggest trying these steps and see if you can reach the Xbox customer support.

Please go to https://support.xbox.com/en-US/contact-us

Then click on "Contact us" > Account and Profile> Then choose I need a Microsoft account> Type Account Hacked > Click Next> Click on See contact options> Select from there, it should show you the option to chat with them or request a call.

Please take note of the phone availability time.

Monday to Friday: 6:00am-5:00pm

Saturday to Sunday: 6:00am-5:00pm

Let me know if that works. Thank you!

Hey there Doug!

Sorry to hear that that happened.

If you console was stolen, you should perform the instructions here on
What to do if your Xbox gets stolen.

Give those steps a shot and let us know how helpful this info was.

Thanks!

Xbox was stolen, how do i protect my account?