How to get better support, returned x series and all they did was reset (I tried this)...

Hi Samy,

I did talk to LG support and they have recommended I return the TV. Is there any way to confirm that these settings should be working with the series X? Returning the TV is a pretty big hassle if those settings just don’t work with the Series X.

Thanks!

Could not have said it better even if I tried.

I am still on Xbox One, and will be even when I get a Series X, but I left feedback about how Windows can allocate HDD space to be used as RAM to make system response much better, so I would like to see that along with the return of the old UI, which was perfect in every way.

Yeah before getting the series x i had the series s with the same problem i tried to reset the console on the series s not on the x. On the series s it didn't work

Just got a brand new Series X with the Wireless headset and its cracking, distorting and dropping connection every few minutes or so. When it gets bad, it will drop entirely for a few seconds at a time before reconnecting.

I've tried hard resetting, unpairing and pairing, updating to 9.22 firmware three times and still have the issue.

This is so frustrating after spending upwards of $600 for this setup.

Question for the forum is...have you all tried other headsets? I'm curious if the problem lies with my Series X or just this headset. As I see the options as being:

• Return the Microsoft Wireless Headset for another Microsoft Wireless Headset.
  
• Return the Microsoft Wireless Headset and get a 3rd party headset.
  
• Warranty the Series X if the problem lies with specific hardware units.
  

Thanks for you insight.

No graphics problem. Just performance. Controllers updated, all of them, wired or not it's the same. Tried a other monitor and it was doing it, it's a BenQ 1080p 60 hz. I just changed the default background and working better with the BenQ but for the moment ! Already did that before with the LG, the animated background seem to been a problem on the series x on monitor. Maybe that's wy every times I do a factory reset it's not fixing the problem. But I don't think it's all.