How to get better support, returned x series and all they did was reset (I tried this)...

Discus and support How to get better support, returned x series and all they did was reset (I tried this)... in XBoX on Consoles to solve the problem; I had an issue and my x series won’t download apps or update games. But once in a blue moon it does. So sent off under warranty but options for... Discussion in 'XBoX on Consoles' started by Roger McArthur1, Oct 27, 2023.

  1. How to get better support, returned x series and all they did was reset (I tried this)...


    I had an issue and my x series won’t download apps or update games. But once in a blue moon it does. So sent off under warranty but options for feedback is so poor. Now console returned and does the same thing. Very disappointed with support and that a console that has only been used 20-30 hours has this issue. I tried all trouble shooting and lan speed is good app 56mbps. Why is there no easier way to contact support 24/7 as they happily take services and charges 24/7 for apps and games. Very disappointed with Xbox and really unhappy. Refund???

    :)
     
    Roger McArthur1, Oct 27, 2023
    #1
  2. Max Power PhD Win User

    LG C1 and series X clarity settings grayed out.

    Hi Samy,

    I did talk to LG support and they have recommended I return the TV. Is there any way to confirm that these settings should be working with the series X? Returning the TV is a pretty big hassle if those settings just don’t work with the Series X.

    Thanks!
  3. Adriaan86 Win User

    How do I customize the home screen with the July 2023 update?

    Could not have said it better even if I tried.

    I am still on Xbox One, and will be even when I get a Series X, but I left feedback about how Windows can allocate HDD space to be used as RAM to make system response much better, so I would like to see that along with the return of the old UI, which was perfect in every way.
  4. Jordan Jovani Win User

    Input delay on xbox series x

    Yeah before getting the series x i had the series s with the same problem i tried to reset the console on the series s not on the x. On the series s it didn't work
  5. baeyonsay Win User

    New Xbox Wireless Headset (2021) constant disconnecting

    Just got a brand new Series X with the Wireless headset and its cracking, distorting and dropping connection every few minutes or so. When it gets bad, it will drop entirely for a few seconds at a time before reconnecting.

    I've tried hard resetting, unpairing and pairing, updating to 9.22 firmware three times and still have the issue.

    This is so frustrating after spending upwards of $600 for this setup.

    Question for the forum is...have you all tried other headsets? I'm curious if the problem lies with my Series X or just this headset. As I see the options as being:

    • Return the Microsoft Wireless Headset for another Microsoft Wireless Headset.
    • Return the Microsoft Wireless Headset and get a 3rd party headset.
    • Warranty the Series X if the problem lies with specific hardware units.
    Thanks for you insight.
  6. Eric Laberge1 Win User

    Wy my series x won't link with microsoft store ?

    No graphics problem. Just performance. Controllers updated, all of them, wired or not it's the same. Tried a other monitor and it was doing it, it's a BenQ 1080p 60 hz. I just changed the default background and working better with the BenQ but for the moment ! Already did that before with the LG, the animated background seem to been a problem on the series x on monitor. Maybe that's wy every times I do a factory reset it's not fixing the problem. But I don't think it's all.
Thema:

How to get better support, returned x series and all they did was reset (I tried this)...

Loading...
  1. How to get better support, returned x series and all they did was reset (I tried this)... - Similar Threads - better support returned

  2. Why isn’t there better support for Enforcements I feel I’ve been wronged for these bans...

    in XBoX Rewards & Social
    Why isn’t there better support for Enforcements I feel I’ve been wronged for these bans...: [img] [img] Please help tell me what I did wrong I run a vendor in fallout 76 now I can’t play I don’t want to get banned again but I still want to use the looking for group to stay connected to...
  3. We need better xbox support

    in XBoX on Consoles
    We need better xbox support: I have gotten a 2day suspension for no reason at all All I did was boot up my game to see I’m suspended I did not do any this the day before and had no warnings,I don’t even no what the reason was...
  4. Better custom background support.

    in XboX Insiders
    Better custom background support.: We need better support for custom backgrounds and for tile transparency to be brought back. It takes forever to find a good background that fits around all of the tiles AND looks good. Having the...
  5. Microsoft support not working? Is there some better way to get in contact with support?

    in XBoX Accessibility
    Microsoft support not working? Is there some better way to get in contact with support?: I'm being directed to this 'Microsoft Virtual Agent' in order to get in contact with somebody about an issue I'm having. (A whole separate thing.) But I've been trying for days now and I just keep...
  6. Better modding support for games on the Xbox PC app

    in XBoX Games and Apps
    Better modding support for games on the Xbox PC app: Last month I signed the PC gamepass service, it was very satisfying as there are a lot of games I wanted to play. But something that can really frustrate me about this is that the games files are...
  7. Poor Xbox Support we deserve better.

    in XBoX on Consoles
    Poor Xbox Support we deserve better.: I had a terrible experience with service on warranty repair. it took me 4 days to get a paid for expedited shipping label. If rating Microsoft it would be a 1 out of 5. All games start and all...
  8. better mod support for gamepass games

    in XboX Insiders
    better mod support for gamepass games: how does everyone feel about modding are only in select games rather all games should be alloweded to modded which can be i do not know about online games but single player games should have...
  9. Better streaming support for console

    in XboX Insiders
    Better streaming support for console: I haven’t been able to find a topic like mine so I’m making this to hopefully get this pushed up and get onto the radar of xbox updates. So seeing how mixer is shutting down I’d like to raise up...
  10. Microsoft Play Anywhere games support is getting worse instead of better

    in XBoX on Windows
    Microsoft Play Anywhere games support is getting worse instead of better: The first steps for the Microsoft Store weren't the best but it seemed to be improving. In the last months it's just the opposite. I have installed Gears of War 4, Sea of Thieves, Forza Horizon 3...