How to get a manual refund?

Discus and support How to get a manual refund? in XBoX on Windows to solve the problem; My son used the wrong card to purchase vc for his build on 2k24 due to the Xbox menu being delayed and slow responsiveness… So I tried to refund it a... Discussion in 'XBoX on Windows' started by taytay56789, Feb 12, 2024.

  1. taytay56789
    taytay56789 Guest

    How to get a manual refund?


    My son used the wrong card to purchase vc for his build on 2k24 due to the Xbox menu being delayed and slow responsiveness… So I tried to refund it a hour later as I returned home but the bot system denied the refund and just told me to increase secuirty on account

    :)
     
    taytay56789, Feb 12, 2024
    #1
  2. Gerardo CG Win User

    How to get a manual refund?

    Hi there Taytay56789, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    If your refund has been denied, please reply to the email you received informing you of the refund rejection. In your response, explain in detail the reasons why they should reconsider their decision and why you believe they should accept it. This is the only way to appeal the rejection and to get back in touch with the team that originally handled your refund request.

    In case you haven't received any email informing you of the refund rejection even after 24 hours, and after checking your spam/junk email folder, then I recommend reapplying for the refund using this alternative link:

    https://support.xbox.com/forms/request-a-refund

    If your refund is denied again this time, you should now receive an email informing you of the denial, as this is the only way they have to communicate this information when the refund is requested through that link. When you receive the email, respond to it as I mentioned before.

    Please note that in this public community forum, we are just players trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

    Thank you for your understanding, and I wish you good luck.

    Kind regards,
    Gerardo.
  3. Rostom L Win User

    I bought Red Dead Online standalone, and I need to pay more money to even play it?

    Hi 0rnatus!

    This is clearly not the situation I want you to be in. I know how that feels. However, playing games online or multiplayer on consoles requires Xbox Game Pass Ultimate or Xbox Live Gold. That is how it works for a long time already.

    If you really wanted to have it refunded, try to submit a manual refund request using this form here https://support.xbox.com/forms/request-a-refund

    It will be reviewed manually by the Xbox team and hopefully it gets approved.
  4. Smwutches Win User

    How to get refund

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  5. Fyer Win User

    How to get a refund?

    No complaining, just pointing out that you obviously didn't look.
  6. butera(2) Win User

    How to get a refund?

    My bad I forgot this forum was a ghost town. Lelz

    Also, you're complaining about me complaining about others complaining about the game, so who knows what you're trying to accomplish by being the forum police
Thema:

How to get a manual refund?

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