How to fix Xcloud audio?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SHADOWKNIGHT

May I know if you tried using a different audio output configuration?
For example, if you're using Stereo uncompressed try changing the option to 5.1 uncompressed and check if the issue persist (keep changing the audio option to see if one does the trick)

If not, sorry for the inconveniences. This is a known issue
"Some players have reported intermittent audio issues across the dashboard or when launching games or apps.
If you encounter this behavior, be sure to report this issue and choose the Report with advanced diagnostics option. Make sure to include information like audio setup, when this issue occurred, troubleshooting steps tried, and other relevant info.

Workaround: Reboot the console and games should launch normally."

You can report this problem as advised here:

https://support.xbox.com/en-US/help/account-pro...

Source: https://support.xbox.com/en-US/help/hardware-ne...

ok but yall need to fix xcloud

I did this on my Xbox to see if it would impact xcloud but it didn’t, so I’m not sure how to do this on xcloud

Hi,

Greetings!

Thank you for posting in Xbox forum.

Based on your description, it seems that you're having some Audio problem with your Xbox Series S/X console. We need to investigate this to find the best possible solution to this problem. Let's work on this together.

To better understand the situation, we would like to ask these questions, such as:

• Are you perhaps using a Soundbar?
  
• Is this happening on one specific game? or in all your games?
  
• Is it also happening on Movies?
  

We understand the time and effort you spent on finding a way to fix this issue. Kindly check the additional methods below and let us know if it helps.

• Run the audio setup tool - kindly review and check other possible troubleshooting Troubleshoot audio on your Xbox console | Xbox Support
  

1. Press the Xbox button  on your controller to open the guide.
   
2. Select Profile & system > Settings > General > Volume & audio output.
   
3. Select the Audio setup option under Advanced.
   
4. Highlight the audio setup option you wish to use and then press the A button  to begin the audio test
   
   Note The audio setup options in this list will vary depending on the audio setup your console detects. The console will only display the options that are available to test
   
5. Watch the animations displayed as the test is running to determine if the audio is not playing back through a specific speaker in your setup, and troubleshoot that speaker if you notice any playback errors
   

We may recommend some other troubleshooting once we have an answer to our questions above.

Sincerely,

Leonardo_Y

Hello

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We won't be monitoring this thread in the future, so if you need more help, create a new thread to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.

Respectfully

Leonardo_Y

Microsoft Moderator