How to fix Xbox games getting stuck on “press A to start” screen?

Hello Brian,



Greetings!



Thank you for posting in Microsoft Community.

Based on the information you've provided, it sounds like there may be an issue with your Xbox Live account or the licenses associated with your games. Let us help you get to the bottom of this.

Let's try a few more steps to resolve the issue with your Xbox One games not progressing past the "Press A to Start" screen and the license problem.

Check your Xbox Live account status: Make sure that your Xbox Live account is active and in good standing. You can check your account status by logging into your account on the Xbox website.

Hard Reset: You've already tried holding down the power button, but let's ensure it's a complete power cycle:

- Turn off the Xbox One.

- Unplug the power cord from the back of the console.

- Wait for about 5 minutes.

- Plug the power cord back in and restart the console.

Check Xbox Live Service Status: Sometimes, issues with Xbox Live can affect game licensing and startup. Check the Xbox Live Service Status to see if there are any alerts or service outages.

Restore Licenses:

• Press the Xbox button to open the guide.
  
• Go to System > Settings > Account.
  
• Select "Restore Licenses" or "Manage game & add-ons" for the specific games that are having issues.
  
• Check your game licenses: Go to Settings > Account > My games & apps > See all > Games, and check if your games are listed as "Ready to install" or "Installed". If they are listed as "Ready to install", try installing them again. If they are listed as "Installed", try uninstalling and reinstalling them.
  

Remove and Re-add Your Account:

- Remove your Xbox account from the console.

- Perform a hard reset as described in step 1

- Add your account back to the console and sign in.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Brian



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

got it working on preview build one s. Did 2 hard resets. Worked on 2nd. Still doesn't work on day 1 box. Both systems are preview alpha builds. Try full (hard) resetting a few times if you are stuck on Press A to Start screen.

I'm having the same trouble with Tacoma on my Xbox One S... stuck on the Press A to start. This is after two hard resets and logging in and out of Xbox Live. I am on a preview build but not sure which one (system is fully updated).

I am having somewhat a similar issue but I can launch the game. When i get to the title screen and it says "Press a key" and i do, nothing happens. Just stuck there at the title screen. Couple others ik having this problem too. I am on PC and using gamepass.

Im also having this issue on other games too howeber it's only started happening today? Please, how do i fix this?