How to fix the account age problem?

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Thank you for understanding.

Hi Tobias Stidl,

Greetings!

Thank you for posting in Microsoft Community.

Change role of a member using the family app:

If a child account is appearing as an organizer rather than a member, or an adult account appears as a member when you want them to be an organizer, this may be due to a couple of reasons:

• The account was added to the family group as the wrong role during initial setup.
  
• Their birthday may be set incorrectly on their Microsoft account
  

You can now edit your family group’s roles by using the app in just a few steps:

1. Open the Xbox Family Settings app, and then select Edit at the top of your list of members.
   
2. Select Change to member or Change to organizer under the account that you want to configure.
   
3. Read the prompt that appears, and then select Change role to confirm. Follow the onscreen instructions to remove the member from the family group and re-invite them under the correct role.
   

How to change the birthdate on a child account:

1. Sign in with an organizer’s Microsoft account, and then follow the instructions to verify your identity.Sign in to your Microsoft account
   
2. Select the Family tab, and then scroll down to the bottom of the page.
   
3. Select Manage my child's profile info, and then select Edit this child’s personal info next to the child account.
   
4. Update the birthdate, and then select Save.
   
5. In the Xbox Family Settings app, refresh the page by relaunching the app or pulling down on the Family screen to confirm that the user’s role has updated.
   

To learn more about roles in an Xbox family group, see:

Learn about family group roles, permissions, and data sharing

Also check this article: Managing parental consent - Microsoft Support

To add Discord to your Xbox, you’ll first have to link your Xbox and Discord accounts in one of the following ways.

Note Linking is only required the first time, unless you unlink your Discord and Xbox accounts. If you previously linked your Xbox and Discord accounts before August 2022, you may have to relink your accounts to access this feature.

Please see: Link your social network accounts to Xbox | Xbox Support



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Hello all,

I just got 2k20 and when I have tried to access the MyCareer option, it says that my user account is under the age requirement or it has not been created. I have adjusted the age of my account to over 18 but the same problem still occurs.

I was just wondering if anyone has had this problem as well and if they could help me?

mine is doing the same thing how do i fix it

I got the same "age" problem on fifa11, my xbox-live age is 16... It has to do with your EA-account age (same with me) and I do not know how to change it. I have an EA-account on my pc but does our xbox's use the same account?

Okay. So they will know there is a problem with age of empires definitive edition and they will help to fix it? Just don’t want the issue left unsolved endlessly as I have encountered this problem for 2 days already.. usually how long will the server be fixed?