How to fix sign in error in Halo: MCC?

SH-LuoJi · Jan 6, 2023

I recently bought Halo: MCC but when I try opening the game, after I type my microsoft email and password, it just shows me this error notification. I've already tried many solutions I found online but none worked. I tried deleting local game cache, launching the game with different combinations of games/dlc, checked if everything was okay with xbox live servers, restarted xbox live service, reinstalled the games, restarted the pc, disabled antivirus and still nothing. Any solution I find online doesn't seem to work for me. Not sure what to do now. I'm getting worried because I already have over one hour of "gameplay" of this error screen on my steam account, so if I can't find a fix soon I think it may be harder to get a refund. This is really frustrating.

:)

Kathy A.

Hello SH-LuoJi,

Hope you are doing well. Thanks for posting to the Microsoft Community.

First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.

Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.

We look forward to your reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Microsoft Moderator

DanteDavis1

My achievment for the Halo MCC isnt showing up where I beat every mission in Halo CE on legendary. The achievement Legend (Beat every campaign in the MCC on legendary) is showing however. I just wanna know how to fix this issue.

kashishpilyal

I was able to do the steps in the video to get it working:

https://www.youtube.com/watch?v=r3Aw4jIP9GY

Can you please save this in your database for future use?

kashishpilyal

I got this from support

So they sent me back to you guys.

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How to fix sign in error in Halo: MCC?