How to fix lost the connection to Xbox Live check the connection and try again error code...

It says “Sorry lost the connection to Xbox live. Check your connection and try again.” Status code 0x8007013D even though I’m connected to the Internet and I have Xbox live gold with enough storage to enable it hope im giving you enough information to fix it

I need help with Xbox 360 enabling cloud storage it won’t let me enable it because it says it lost connection to Xbox live even though I am connected and I have Xbox live gold and I have 512 MB of storage. I’m just trying to get my saved data from my game to Xbox one

Hello efectivo m, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox. All users help each other with common problems.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search in Xbox support and I found a publication where it mentions some steps to resolve this error code and I thought it was good information, which you should take into account:

Install the game using one of the Xbox mobile apps. To do this, download and launch the Xbox app on your iOS or Android device. Once you're logged into the app, you can access your entire collection in the My Library section, located near the bottom right of the app.
Once you're in My Library, tap on any game and choose Download to console. Follow the on-screen prompts to select the console you want to install on.

You can try the following, if this happens to you:

If you received an update message when trying to install a game, reject the update, let the game install completely, and then update the game after the initial installation is complete.

Information source (Credits): https://support.xbox.com/help/error...rror 0x8007013d apare al try install un game% 20on%20the%20console%20Xbox,-The%20next%20c%C3%B3say&text=This%20may%20indicate%20that%20the same%20game%20in%20way%20simult%C3%A1nea.

In addition to this, if none of the aforementioned suggestions work for you, you can try the following methods that I found doing a search on the internet, I hope they help you:

Fix Xbox Error Code 0x8007013d:

These are the 5 steps you need to follow and see which one is perfect to fix the error code.

check your internet:

First of all, check whether your internet has good speed or not. Perform a speed test of your internet and see if this is below to start a game on Xbox or not. If so, restart your router and perform a power cycle. This way you can increase your internet speed and also disconnect other devices if they are connected to the same internet.

Soft Reset Your Xbox to Fix Error Code 0x8007013d:

This is the easiest way to fix Xbox Error Code 0x8007013d. Doing so will close and restart the app and console and start a new session.

Disconnect power sources and make sure the console is completely turned off.

Wait 30 seconds and reconnect the disconnected cords.

Press and hold the BIND and EJECT buttons.

Then, click the Xbox button and listen carefully for the two gunshot sounds. After that, release the BIND and EJECT buttons.

The troubleshooting menu will open, select Reset and along with that don't forget to select Keep my games and apps.

Check if the problem did not occur.

Delete MAC address:

This is the third method that can help if the previous one does not.

Launch the Xbox app and go to Settings.

Then, click on Network Settings and select the Advanced Settings option.

Click on the Alternate MAC Address option and select Delete.

Finally, select the Restart option.

Hopefully, after doing this, the error will no longer appear on the screen.

Change DNSgs settings:

This method is suggested, when you get stuck on the error page.

Open the Xbox app and go to Settings.

Select Network Settings and click Advanced Settings.

Now, select Manual and set the Primary DNS as 8.8.8.8.

In the Secondary DNS option, enter 8.8.4.4.

If that doesn't work, set 168:126.63:1 as primary DNS and 168:126.63:2 as secondary DNS.

reinstall the game

As the last and fifth method, you can uninstall and reinstall the game. If the game files are corrupted for some reason, this will help to remove those files and when you reinstall the game, fresh new files will be installed. This may fix the error code and allow you to play without any issues.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Information source (Credits): https://es.paperblog.com/5-metodos-para-corregir-el-codigo-de-error-de-xbox-0x8007013d-7268738/

Best regards,
Oskayra.

Hello again Cash M.

Could you tell me what the error is that occurs when trying to
enable cloud storage.

I'm sorry to hear that the problem could not be resolved. But don't worry, we can continue trying other methods.

I was researching and found a series of steps to transfer data from Xbox 360 to Xbox One through the cloud, here I am going to leave it for you to try to see if it works for you:

How to transfer data from Xbox 360 to Xbox One via the Cloud

All Xbox 360 games saved in the cloud will be automatically transferred to the Xbox One. So simply save them to the cloud from Xbox 360, follow the steps below to do so.

1. On Xbox 360, go to Settings > System > Storage > Games and apps > Game name > Saved Games. It will copy or move the data to the cloud.

2. Start moving to Xbox One and let it find your saves, the console should notify you that it is syncing data once they are found.

3. Repeat the procedure for each game you want to transfer from Xbox 360 to Xbox One.

Note: If you want to transfer data from Xbox 360 to Xbox One via the cloud, you need to make sure you have an active Xbox Live profile for it to work. The game site also notes that Silver members will not be able to use cloud storage without upgrading.

Besides Xbox data transfer, you may often face the problem of PC data transfer when replacing a new one, such as moving data between computers or transferring files from PC to Xbox One. Not only do you have to transfer data from games on the PC, other computer applications, such as Microsoft Office, Adobe utilities, Outlook, etc., must also be migrated well when changing from an old PC to a new one, or when data can be shared with other people.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Information source (Credits): https://es.easeus.com/pc-transfer/transfer-data-from-xbox-360-to-xbox-one.html

I will be attentive to your response. Greetings