How to fix error 0x87e50005

Glad to help! If you don't have any more questions and have a moment to rate my support I'd appreciate it

Thanks that seems to have worked

Hi,Michael ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Try clearing your local saved games first

Eject the disc from your console.

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Storage devices.

Select Clear local saved games.

Note Selecting this option will not delete any games or progress you have saved in the Xbox cloud. It will only clear data you have saved locally.

Select Yes to confirm.

Once your console restarts, try installing the game again.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tuấn, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2?

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hi Alex.

Thank you for reaching out to the forum. Sorry to hear that you are having issues. You have to reach out to
support.xbox.com to get the payment issues resolved.