How to fix error 0x803f900

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

"This may mean that you need to sign in or renew your game subscription."

I would like to clarify, is this happening with all of your games or just for a specific game?

Also, if you have obtained these games on Xbox game pass, make sure that you have an active Xbox game pass subscription by following the steps below:

Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tuấn, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2?

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hi Alex.

Thank you for reaching out to the forum. Sorry to hear that you are having issues. You have to reach out to
support.xbox.com to get the payment issues resolved.

Good to know that it is working now and thank you for sharing the method you perform to fix issue. This will be helpful with the rest of the community member who may encounter this type of issue.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

Hello Tiberosity,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble buying Minecraft again after refunding it. This error usually happens when there is a problem with the payment method or the billing information. You can try the following steps to fix it:



- Make sure your card has enough funds to cover the purchase.

- Check if your card has any restrictions or limits that prevent online transactions.

- Update your billing address and other information on your Microsoft account.

- Clear the cache and cookies of your browser or use a different one.

- Restart your device and try again.



If none of these steps work, you may need to contact your bank or card issuer to resolve the issue. Alternatively, you can try using a different payment method, such as PayPal or a gift card.

Please see: Get help with purchase errors | Xbox Support

I hope this helps you enjoy Minecraft on your Xbox.

Have a great day!