How to download Telltale Guardians of the Galaxy

It is always a pleasure to help. You are always welcome.

I understand, you will have to contact support, only they will be able to do something about it. To contact them please use the instructions below.

Visit the website: https://support.xbox.com/en-US/contact-us

Click on contact us

Or

Ask an agent a question

- Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

- Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Before we try any different solutions, could you tell if the game appears as purchased in your order history via the link below?

https://account.microsoft.com/billing/orders/

- If it appears, please try the solutions below.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

Restart the console after that and add the account again.

*Thank you in advance for contacting, I hope this can help you.

Thanks. I will contact support about it.

Hi! I tried finding it but scrolling to purchases from 2017 will take a month.

I found the purchase mail from 18.04.2017.

I tried clearing cache and removing account but I can't find it. Search on Xbox store does not show it either. But all other telltale games are there.