How to do I chnage my email to get a code?

Hello!

Hope you are well. I'll be glad to assist you.

To get your redeemable code, please check the inbox of the email address linked to your Xbox/Microsoft account. This is the same email you use to sign in on Xbox or the Microsoft Rewards page.

Then you can redeem the code here:

https://account.microsoft.com/billing/redeem

Unfortunately, it's not possible to change or set an alternate email address for receiving codes through the Rewards program.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your forgotten Xbox email address.

In order to recover a Microsoft Xbox account, you will need to know the email address associated with it.

According to the official Xbox website: https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution Kindly perform the following workarounds to locate the email address linked to your Microsoft account:

Note: The solution to this issue may take a lot of steps.

"Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

Note: This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

Steps for the organizer:

Open the Xbox Family Settings app on their mobile device.
Choose the member whose account info isn’t known.
Select the Info bubble next to the user’s gamertag.
Review the info under Account email for the Microsoft account that’s associated with their Xbox profile."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

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