How to delete a profile associated with an email account

Discus and support How to delete a profile associated with an email account in XBoX on Consoles to solve the problem; I recently signed up for xbox live thru the website and tried to log in thru the console. I didn't realize that I cannot merge that account with my... Discussion in 'XBoX on Consoles' started by PortalSnake980, Jan 5, 2014.

  1. How to delete a profile associated with an email account


    I recently signed up for xbox live thru the website and tried to log in thru the console. I didn't realize that I cannot merge that account with my current offline profile. Now it won't let me sign up for xbox live to my offline profile because the email
    address is already associated with another profile. How do I delete the profile associated with the email so I can add my original profile

    :)
     
    PortalSnake980, Jan 5, 2014
    #1
  2. GT_614
    GT_614 Guest
    Live account email

    All

    I've had a live account for years now but when I set it up I used my gmail email. I also have an local free profile for my wife that I set it up using my Live.com email account. My wife's account doesn't have a Live gold pass so it's just a free local account. Recently I signed up for a xbox Live Music pass about a month ago and I've been enjoying it so far (gmail account)....so to the Issue.
    I just got a new Windows phone. All sync'd up and working with my live email account. My music pass though is not showing up for my Live account so I can't sync up my playlist and such. There is also no option to "log in" to your music pass as it uses the account the phone is already setup with which is my Live account.

    So how do I switch my music pass to be associated to my Live account? I've been trying for hours to just delete my Wife's free profile account so I can remove my Live email association but I can't figure out how. I do know that I'll have to change my XboxLive account name which is cool with me. But when I try to switch my account over it says My email that I want to use is already in used by a Xbox profile (Yeah, my wifes').
     
    GT_614, Jan 5, 2014
    #2
  3. AndyP_666
    AndyP_666 Guest
    Can you sign in Xbox live with a different E-mail account?

    yeah just create a new email address, go to xbox.com and change the email associated with your gamertag. heres the lnk for you.
    My account : Gamertag and profile
     
    AndyP_666, Jan 5, 2014
    #3
  4. Dt Pembleton Win User

    Is it possible to merge an offline profile with an online account?

    So is it possible to delete & close the new live account that is associated with her email address so that I can then try again to take her current offline profile online and associate it with her email account?
  5. Player564121394 Win User

    error code 80151014

    if i delete my original profile wont it download new gamertag associated with email and i lose gold mem. ive downloaded profile and its new gt but havent deleted old gt.

    is gold mem. stick with gt or email account?
  6. Spartan JJB Win User

    Changing my windows Live ID

    Thanks for the input!

    I've checked the email I want to change it to, and yes there is an account associated with that, an automated gamertag like you mentioned.

    Can I delete the account by recovering it on my xbox and then deleting the gamer profile??
  7. DigitalAssassin Win User

    Cant create profile on 360.

    Hey mate, so you previously had a profile on the console that was associated with an email address? If so you would need to use the download profile option by pressing the guide button on the controller while not signed-in to any profile.

    -

    See here for full steps on how to download your profile:
    support.xbox.com/.../profile-move-delete
  8. XBF Javier R Win User

    transferer un compte (transfer an account)

    Hello JVDC1,

    We understand that there is an email currently in use for your Xbox account that you would like to remove from your association.

    Please attempt to follow our how to change the email address associated with your Microsoft account
    support article for information on how to switch the primary email for the account.

    Doing this would allow you to remove the email, and then delete the account associated with that email.

    Try this and let us know if this works.

    Best wishes!
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How to delete a profile associated with an email account

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