How to claim Xbox series s bundle

noah jeanpetit · Nov 28, 2023

Dear Xbox, I have an Xbox series s that came with a bundle for Fortnite and rocket league and I went to where it said included with this console and tried claiming it and the only option that there was, was to claim for different account and there was no option for me to claim it for my account i did what it said to add new account to claim it but even that didn't work so xbox pls help i already reset cache and left it turned off for a minute that didn't work and reset my xbox but that didnt help so pls help me xbox

:)

Yanyannnn

Hello noah jeanpetit,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thank you for understanding.

Regards,

Yanyannnn

Hi noah jeanpetit,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to claim your Xbox Series S bundle. Just a reminder, we do not have a vision on your account here and what includes with your purchase. However, we can provide you steps on how you can claim the inclusions of your purchase. To claim the bundle, you need to follow these steps:

1. Sign in to your Xbox account on your console.

2. Go to the Microsoft Store on your console.

3. Search for the bundle you want to claim (Fortnite and Rocket League).

4. Select the bundle and click on "Claim".

5. Follow the on-screen instructions to complete the process.

If you're still having trouble claiming the bundle, you can try contacting Xbox support for further assistance. They will be able to help you troubleshoot the issue and get the bundle claimed.

For you to be able to contact our dedicated Xbox support, please access this link https://support.xbox.com/en-US/contact-us. When you are on the page, you will see an option to reach them through call or chat.

Welcome YanYannn

Microsoft Community Moderator

Gerardo CG

Hi there, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help.

The only difference between a regular Xbox Series S console and an Xbox Series S Starter Bundle is that the Xbox Series S Starter Bundle includes also 3 months of Game Pass Ultimate, while the regular Xbox Series S does not.

For more information about the Xbox Series S Starter Bundle, please check the following link:

https://www.xbox.com/consoles/xbox-series-s/starter-bundle

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

ΚΟΥΤΟΥΛΑΚΗ

Hi there, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help. The only difference between a regular Xbox Series S console and an Xbox Series S Starter Bundle is that the Xbox Series S Starter Bundle includes also 3 months of Game Pass Ultimate, while the regular Xbox Series S does not. For more information about the Xbox Series S Starter Bundle, please check the following link: https://www.xbox.com/consoles/xbox-series-s/starter-bundle I hope this helps and if you have further questions please let me know. Kind regards, Gerardo.

Hey Gerardo,

Thanks a lot for the help. I find your reply really helpful. My last question is if the starter bundle comes with pre installed games.

Thanks again

Heston springthorpe

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How to claim Xbox series s bundle