How to Choose an Internet frequency?

but I have crappy internet.... how can I play?? M$ must change this and use FM frequencies..

Hi kingchangling,

how do you connect to the internet, via LAN or wirelessly?
If you connect via wi-fi the interference with the headset is possible because both the wireless network card and the wireless headset work in the same frequency band.
Access the router> wireless section and try changing the radio channel wi-fi.If you use the 2.4 GHz band, set a fixed channel choosing between 1, 6 and 11.

I'm not really understanding your response. W the headset USB plugged in I'm not connect to the internet w it unhooked Xbox live is functional. How do I know what frequency it's running on or which to switch it to?

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

The 5ghz frequency is faster but the signal range is less than the 2.4hz frequency and may suffer more interference, packet loss, and so on. As you said it has improved a lot using a mobile data connection doesn't seem to be a problem with xCloud but with your connection and only having internet speed is not the only parameter to have a good connection.

Also it depends on the company that you are getting your internet from. I.E. your internet service provider. Along with some other variables. Punchline is, sometimes, and this may not be the case, but sometimes different ISP's run on different frequencies
to provide the internet we get. Sometimes those frequencies run better or only on wireless settings. This is very rare, as the frequencies are very uncommon for a company to install your internet with. They are not practical or optimal. So I would
do the recommended the steps above and I don't know if said to restart your router/gateway as well but the combination will most likely solve whatever issues you are having.