How to change Xbox 360 privacy settings without an Xbox 360

I understand. It seems the system has detected that your account is a child account or that the problem is usually related to parental control, you can try to disable the family control settings, on account.microsoft.com > Family.

If the problem does not resolve immediately after disabling "parental control", you can clear the Xbox cache and then restart for the changes to take effect.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/...

The factory restart did not work when I tried it and the same error does occur for every DLC and add on

​​Thank you for the information.

If I may ask, does the same error occurs in other DLCs/addons or just specifically for Black Ops 2 Season pass?

Kindly try to perform a factory reset keep my games and apps.

Before we proceed with your Factory reset I just want to inform you that you will only choose Reset and keep my games and apps to make sure your saved data won't be deleted permanently and also all of the accounts that are set as home Xbox will be removed and all signed in accounts will be signed out from the console.

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps.

Please take your time and let me know if it works.

Reference link: https://support.xbox.com/en-US/help/hardware-ne...

My account is under a Microsoft family and I am downloading the season pass on a Xbox series X.

Thank you for your response.

If I may ask, is your account under a Microsoft family?

Also, I just want to confirm, may I know which platform device are you using to install the season pass, is it on Xbox 360 or Xbox One console?

If it's on Xbox 360, kindly delete your profile > restart your console > and re-download your profile, here's how:

Here’s how you can remove any Xbox profile from your Xbox 360 console:

Go to Settings and select System.

Select Storage.

Note If you don’t connect any external storage devices to your console, select Hard Drive. If you do use external storage, select All Devices.

Select Profiles.

Select the Xbox profile that you want to delete.

Select Delete.

Select one of the following:

Delete Profile Only – This deletes the Xbox profile but leaves saved games and achievements.

Restart your console.

And then proceed to re-download your profile

Here’s how to add your Xbox profile to any Xbox 360 console:

Press the Guide button  on your controller.

Select Download Profile.

Note Not seeing Download Profile? This means that you’re signed in under another profile. Press the X button  on your controller to sign out, confirm, and then select Download Profile.

At the bottom of the Download Profile screen, select Download Profile.

Enter the email address of the Microsoft account that’s associated with your Xbox profile. If you don’t know it, see the Lost Account Solution.

Enter your Microsoft account password. If you’ve forgotten it, you’ll need to reset your password.

Note If you have a child account, your parent’s Microsoft account information is required to download your Xbox profile on the Xbox 360.

If you use external storage on your console, select the storage device on which you want to save your Xbox profile. If you don’t use external storage, your Xbox profile will begin downloading.

After you download your Xbox profile, you’ll be asked if you want the console to remember your password.

If you want to sign in without being prompted for a password each time, select the Remember Password option. Keep in mind that when you choose this option, anyone who uses your console can sign in as you and use your account information. This includes any credit card information you might have saved.

Leave the Remember Password option unchecked if you want the console to require a password to sign in to your account. This is a good idea if others in your home can easily access your console, or if you downloaded your Xbox profile at a friend’s house.

Important If you downloaded your Xbox profile to another console and you chose the Remember Password option, you can remotely remove the password so that your Xbox profile can’t be accessed by someone on the other console.

Once it's done, try to check if you will be able to install the season pass.

Reference link: https://support.xbox.com/en-US/help/xbox-360/my...