How to change subscription to alternate account?

Discus and support How to change subscription to alternate account? in XBoX Games and Apps to solve the problem; I just purchased and Xbox Live Gold subscription, but was mistakenly in my own account when I meant to be in my son's account. How do I get this... Discussion in 'XBoX Games and Apps' started by BDF1972, Jan 11, 2014.

  1. BDF1972
    BDF1972 Guest

    How to change subscription to alternate account?


    I just purchased and Xbox Live Gold subscription, but was mistakenly in my own account when I meant to be in my son's account. How do I get this switched to his account?

    :)
     
    BDF1972, Jan 11, 2014
    #1
  2. ryuhi2010
    ryuhi2010 Guest
    Stop asking me for an alternate phone number and email!

    my Alternate email info is wrong, when I was trying to buy games it asks me for code sending to Alternate email address. How can change the Alternate email address
     
    ryuhi2010, Jan 11, 2014
    #2
  3. vwa1
    vwa1 Guest
    Windows Live ID won't recognize my pc

    I want to change the automatic subscription to XBL Gold but the email that appears, in order to receive na activation link, is my alternate email, which does not even exist anymore. I´ve tried everything from adding/changing the alternate email adress, to
    sms via phone, with no avail. Seems like changes to my alternate email adress will only take place 30 from now. This might have something to do with the fact that i installed Windows 8 RP just today. I don't really want to associate my XBL to another account.

    It's frustrating.
     
    vwa1, Jan 11, 2014
    #3
  4. Smwutches
    Smwutches Guest

    How to change subscription to alternate account?

    You would have to contact support to see if they can cancel the subscription and give you a token to redeem on your son's account. Otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 11, 2014
    #4
  5. NightFury499
    NightFury499 Guest
    sorry i don't think thats possible, there's a clear note that there's no refund for any purchase on XBL

    You might wanna get a new one for your son.
     
    NightFury499, Nov 1, 2018
    #5
  6. NightFury499 Win User

    How to change subscription to alternate account?

    sorry i don't think thats possible, there's a clear note that there's no refund for any purchase on XBL

    You might wanna get a new one for your son.
  7. Smwutches Win User

    How to change subscription to alternate account?

    You would have to contact support to see if they can cancel the subscription and give you a token to redeem on your son's account. Otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. I am JeffRay90 Win User

    Gamertag linked to the wrong email address

    In order for someone to change your security info (the alternate account) they must have access to your account. You should change your password as recommended by the support team .

    1) Sign in at http://account.live.com then choose Change Password.

    I assume you have a problem getting the key code when asked since it linked to an alternate account you do not know.

    To change the alternate account. Follow these steps

    1) Sign in at http://account.live.com then choose Edit Security Info

    [Click on the Overview tab --> Security Info]

    2) Delete the alternative email address. (It will take 30 days for changes to occur)

    3) Add a new alternative email

    support.xbox.com/.../change-xbox-live-gamertag
  9. WPAK Win User

    How can I change my alternate email and regular email?

    Hi there,

    -

    I think he might mean the alternate email for the security proofs.

    If so, the how to change it can be found here:

    support.xbox.com/.../lost-proofs

    -

    Note: changing it might take 30 days to be processed (this is a security measure)
  10. DAZZA 433 Win User

    I'm done with microsoft and xbox one

    You have never been able to use your microsoft account balance to pay for a subscription and its likely this will never change, PayPal or credit card would be required or alternatively you can buy xbox live gold subscription cards from retailers.
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How to change subscription to alternate account?

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