How to change primary email?

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

To change the primary email address associated with your Xbox account, please follow these steps:
1. Sign in to your Microsoft account by visiting.
2. Click on “Your info” at the top of the page.
3. Select “Manage how you sign in to Microsoft”.
4. Choose the email address you want to remove and click on “Remove”.
5. If the email address you want to remove is your primary alias, select a new primary alias before removing the old one.
6. To add a new email address, click on “Add email” within the “Account alias” section.
7. Type in the new email address and click on “Add alias”.
8. Follow the instructions shown to verify the address you just entered.
9. Click on “Make Primary” to make the new email address the primary one for your account.

Please note that if you remove an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from Microsoft’s systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

I hope this helps.

There is a process to change the primary email on a Microsoft account.

First add it as an alias do not make it primary. Make sure it works correctly to sign in. Promote that email to primary and again validate. Last remove the former primary address from the account.

You can search on how to change primary email on MS account and should find a step by step guide.

Hello

How are you trying to change the email address? You can only change the primary email address associated with the account. You will need to add the new one first as a secondary account. Then switch it to the primary one.

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Do you have access to both accounts?

You need to have access to those two accounts to perform the steps. Please note that it is only applicable if your main email address is a 3rd party email address and is not a Microsoft email address. We cannot transfer a Microsoft email address from one account to another.

If that was 3rd party, you have to sign it in via https://account.microsoft.com/ > Your info > Edit account info. You have to add a new email address to free up your main email address so you can add it to your current Xbox account.

Yes you can change the original email address. This process is called changing the primary alias. The primary alias is the email address that is used to sign in to the account. The article explains how to complete this process.