How to change alias email

Landon Ames · Apr 8, 2023

I have two Microsoft accounts- I use this one primarily and the other account uses my primary email.

I deleted that account as I don’t use it anymore but want to put that email onto this account. It says it’s still in use which is completely untrue- how do I change the email?

:)

DeniqL

Hi Landon, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

How long ago did you remove the alias and under what domain was the email under?

XBF Houmaidi O

Yes you can change the original email address. This process is called changing the primary alias. The primary alias is the email address that is used to sign in to the account. The article explains how to complete this process.

BlakeGadsby

All it lists is my email as (primary Alias). I'm still not sure how to change that

Mister Getafix

Heya!

To change the email you would want to follow the
alias change guide. Keep in mind removing an alias can permanently delete it.

Follow these steps and let us know how that goes.

XBF Eladio M

Hey Kind

Thank you for replying.

If you change the alias, you will only be changing what email you use to sign in to the account. You can add another alias to your account and use that as the Primary alias
as long as this is not already associated with another Microsoft account.

Additionally, as long as the email does not belong to a Microsoft domain [MSN, Hotmail, Outlook, Xboxfamily, etc] you can also remove that email from the account as well to have only your email or phone used to sign in to the account with all the games.
[If your account was originally created using Microsoft domain, and you remove this from the alias list, you will delete that email permanently so be careful.]

Changing the alias also will not change how emails are received to the original email of the account.

I hope this helps clear up any further confusion.

How to change alias email