how to change a @xboxlivefamily.com email account

Discus and support how to change a @xboxlivefamily.com email account in XBoX Accessibility to solve the problem; it will not allow me to change my email on my xbox account its states (Your organization's policies prevent you from changing your primary alias)... Discussion in 'XBoX Accessibility' started by Lacee S Wilson-Gillis, Jul 13, 2023.

  1. how to change a @xboxlivefamily.com email account


    it will not allow me to change my email on my xbox account its states (Your organization's policies prevent you from changing your primary alias)

    :)
     
    Lacee S Wilson-Gillis, Jul 13, 2023
    #1
  2. AmethystKiss Win User

    changing child's microsoft account name

    The @xboxlivefamily.com is the Microsoft Account assigned to an account when created through the Family Plan. It is not a real email so if you change the Microsoft Account name it will require an actual email at that time.

    @xboxlivefamily.com is only a temporary Microsoft Account. You can create your child an email of their own using the outlook.com email and change it to that but at this time that is the only option.
  3. DeniqL Win User

    how to change a @xboxlivefamily.com email account

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    In these cases your best shot is to contact support

    The @xboxlivefamily.com address is unable to be changed because Microsoft no longer uses that email domain on their accounts ( the family program was discontinued). You should contact them and ask for your address to be changed manually

    https://support.xbox.com/contact-us
  4. Jacob Good Win User

    My Account Vanished!!

    But you can't change the primary email, i've tried many times on my old acct that uses the old @xboxlivefamily.com. so am not sure how they could've changed my email without it also notifying me as well.
  5. Nugs of Karma Win User

    Password reset with old email on child account

    account.live.com to change the password to the microsoft account. His email will be what ever xboxlive gave him as a gamertag @xboxlivefamily.com. Click on 'cant access your account?" and use (hisgamertag)@xboxlivefamily.com as the microsoft account. the
    captcha message and then go further. if you can use the options to reset the password; do so. If not, click I cant use any of the options shown. Then enter in the contact email that you can be reached at, then lick next adn the last page is an account info
    page. fill it out and then wait for email.

    Let me know how this goes. If you get rejected, thats ok, just let me know. I can help more from there.
  6. KNGJ1M Win User

    check the linked ea account or unlink it so that I can put my actual ea account linked to it.

    I think the problem is that my xbox account was originally a family account and it will not allow me to remove the xboxlivefamily.com email.
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how to change a @xboxlivefamily.com email account

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