How to cancel too many prepaid Xbox Live membership?

Discus and support How to cancel too many prepaid Xbox Live membership? in XBoX on Consoles to solve the problem; Hello, I have prepaid Xbox Live 3 years in advance by mistake and would like to know how to cancel the extra two years and get refund? Regards,... Discussion in 'XBoX on Consoles' started by ChristianSt-Onge, Feb 21, 2018.

  1. How to cancel too many prepaid Xbox Live membership?


    Hello,

    I have prepaid Xbox Live 3 years in advance by mistake and would like to know how to cancel the extra two years and get refund?

    Regards,

    Christian

    :)
     
    ChristianSt-Onge, Feb 21, 2018
    #1
  2. Hurlamania
    Hurlamania Guest
    Hurlamania, Feb 21, 2018
    #2
  3. Inferno939
    Inferno939 Guest
    automatic subscription

    hi, i've a little problem, i can't cancel my automatic subscription on the xbox live, when i try to cancel on the website they tell me that i've find a flaw in the system and i can't continue...

    how can i cancel only the automatic subscription without cancel the xbox live subscription? i want to pay with prepaid card instead of credit card
     
    Inferno939, Feb 21, 2018
    #3
  4. Smwutches
    Smwutches Guest

    How to cancel too many prepaid Xbox Live membership?

    You'd want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    Contact Us | Xbox Support
     
    Smwutches, Feb 21, 2018
    #4
  5. Smwutches Win User

    How to cancel too many prepaid Xbox Live membership?

  6. EggsBoxJuan Win User

    Want to switch from xbox live gold family to just plain xbox live gold one person. HOW????

    How do I cancel a Gold Family Pack membership?

    For information about how to cancel your membership, see
    Cancel your Xbox LIVE Gold Membership
    .

    -

    Once the membership has been cancelled or run out you can go to a regular Gold membership.
  7. ngocphi Win User

    xbox live cancelled?

    two things first

    1 to remove a creditcared it cannot be on an active membership

    2 that being said to remove an creditcard the membership has to be canceled

    as long as there is over 1month left on the membership then a prepaid token will be issued

    if there is just 1 mnonth left then the membership is canceled

    this is why they warn you if there is less amonth left

    however

    if a prepaid token is issued then what will happen is the membership is canceled immediately and the account will remain silver till you receive a email in 3-4business days with the prepaid token

    then you get your gold back
  8. WIESIL Win User

    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
  9. Darth1337 Win User

    Created an xbox live account but...

    If a prepaid membership card was redeemed on an incorrect account you should contact Xbox Billing Support at 1-800-469-9269 (in the U.S. and Canada) to have them cancel the existing membership and provide you with a new prepaid token.
Thema:

How to cancel too many prepaid Xbox Live membership?

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