How to cancel a subscription? If you change your region?

If it was a prepaid card you don't as it's not refundable

If it was a purchase thatyou are better off waiting it out unless it's recent because you will only get prorated time refunded

Even if you get a code your account region must match your biilling option

So if you moved to France and haven't got a new debit or creditcard you can't get a new membership till you have a payment options that matches the new region

What you need to know before you change your country/region
Moving your country/region for your Microsoft account may affect your services and subscriptions. The following is what you need to know about changing your country/region:

• Your Xbox profile information
  Your gamertag, unlocked achievements, and the rest of your Xbox profile information moves with you.
  
• The money in your Microsoft account
  The funds in your Microsoft account will not move with you. Be sure to spend the money in your Microsoft account before you change your account location. We can’t transfer money between regions.
  
• Your Xbox Live Gold subscription###p
  If Xbox Live Gold subscriptions aren’t available in your new country/region, your current subscription will remain active but might not work anymore. If you find this to be the case, cancel the subscription to stop recurring billing. To cancel
  your subscription, go to ###a href="https://support.xbox.com/my-account/xbox-live-membership/cancel-xbox-live-gold-subscription" target="_blank">How to cancel your Xbox subscription.
  
• Other subscriptions may not be available in your new country/region
  If you have other subscriptions (such as XNA Creator’s Club, Call of Duty Elite, or Monster Hunter), your subscriptions will remain active in the new country/region but may no longer work. If you have recurring billing, you’ll still be charged until
  you cancel the subscription. To do so, go to How to cancel your Xbox subscription.
  
• Groove Music Pass subscriptions can’t be moved
  If you have a current Groove Music Pass, it will be canceled as part of the move. Your collection will stay the same, subject to availability and region-specific licensing rules, if you subscribe to Groove Music Pass again after you’ve changed to a new region.
  If you use an Xbox Music Pass on a Windows Phone, you’ll need to reset your phone to manufacturer settings when you subscribe in a new region.
  
• For more info: https://support.xbox.com/en-GB/my-account/microsoft-account/update-microsoft-account-country-region
  

Hi Rook!

Alright, so did you pay for an Xbox Music Pass? If so, when you change regions, that subscriptions is, unfortunately, auto-cancelled.

If you wish to change your region, you can do so at our
Change the region of your Xbox LIVE account support article.

Let us know if you have anymore questions. Cheers!

Hello IsaacMaes,

Everything you need to know can be found
>here<

What you need to know before you change your country/region

Moving your country/region for your Microsoft account may affect your services and subscriptions. The following is what you need to know about changing your country/region:

• Your Xbox profile information
  Your gamertag, unlocked achievements, and the rest of your Xbox profile info moves with you.
  
• The money in your Microsoft account
  The funds in your Microsoft account will notmove with you. Be sure to spend the money in your account before you change your account location. We can’t transfer money between regions.
  
• Your Xbox Live Gold or Xbox Game Pass subscription
  Any time left on your Xbox Live Gold or Xbox Game Pass subscription will move with your account to the new country/region.
  
  If Xbox Live Gold and Xbox Game Pass subscriptions aren’t available in your new country/region, your current subscription will remain active but might not work anymore.
  
  Learn more about countries where subscriptions are available
  
• If you find your subscription no longer works, cancel it to stop recurring billing. To cancel your subscription, see How
  to cancel your Xbox subscription.
  
• Other subscriptions may not be available in your new country/region
  If you have other subscriptions (such as online role-playing games that require a third-party subscription), they will remain active in the new country/region but may no longer work. Check with the publisher of your subscription for availability
  information.
  
  If you have recurring billing, you’ll still be charged until you cancel the subscription.
  

[quote user="forthewinho"]

I've done all the above listed actions, the only thing is that I'm not in the states because I'm currently deployed to a different country.

[/quote]

^This^ would be the problem. When your account region does not match your actual location, these problems occur.

If you are going to be there for more than 90 days, I would suggest you Change the Region of your Xbox LIVE Account.(Note the consequences
on changing your region!) This will allow you to enjoy Xbox Live in your region, as long as it is an
Xbox Live Supported Region.

If you are not going to be there that long, and would like to cancel your subscription, I would refer to our

Cancel Xbox LIVE support article. That will walk you through the cancellation process.

Hope that clears things up, but let us know if you have anymore questions.