how to buy robux with account money

Hello,

My son just redeemed his $15 Microsoft gift card and bought 1200 robux money but it is not showing up in his account. It's sayin he still only has 3 robux. Any ideas what is going on? I got the email that the card was redeemed so it seems to have taken the
money but it's just not showing up in his robux account....

you have to buy the robux through the game itself on pc or mac. any robux purchased with a microsoft account go through xbox console only. gift cards for robux for microsoft are for the console only too.

From what I've seen, they only have that option when you buy directly through ROBLOX themselves on the PC website, because buying through other parties like Microsoft or Apple charges them a fee. It's basically rewarding you more Robux per purchase for allowing them to keep the money you spent on Robux. So to answer your question, no, the 500 Robux for $5 isn't available through Microsoft point balance.

Hi J!

Let's check first if your child's account already has the balance in her account.

Please sign in her account to https://account.microsoft.com then go to Payment & billing > Payment options. Please tell me if it's there and what currency it is.

Not quite helpful.

I used to be able to robux before. This isn't ingame. It's in the app. You cannot use points to purchase on the website.

You can buy robux on PC. On the Microsoft app version. Ive tried resetting etc.

Weridly enough I can buy robux on my other Microsoft account but its not sufficient in credits but I never used it. While when I did buy robux all of the orders went there. Not through my current one.