How to buy or subscribe my child to the new Fortnite Crew subscription on Fortnite

Hi there! This is Virginia O.

I understand that you are experiencing issues renewing your Fortnite Crew subscription.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

May I have the exact error you are getting when you tried to renew your subscription?

And if you want to buy the subscription on your PS5 please be guided with these steps:

3 Ways to purchase Fortnite Crew subscription.

Use the Epic Games Website:

Go to the Epic Games website: https://www.epicgames.com/fortnite/en-US/crew.

Sign in with your Epic Games account.

Navigate to the Fortnite Crew section and follow the prompts to renew your subscription.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Use the PlayStation Store:

Open the PlayStation Store on your PS5.

Search for "Fortnite Crew" and select it.

Follow the prompts to subscribe to the Fortnite Crew.

Use the Fortnite Game on PS5:

Launch Fortnite on your PS5.

Go to the Item Shop and scroll down to find the Fortnite Crew option.

Select it and follow the prompts to subscribe.

Thank you for your cooperation.

Hi Hunter!

Where did you originally subscribe for your Fortnite Crew subscription? You may as well check your other accounts because it's possible that you used a different Microsoft account to purchase the subscription.

Please refer to the article link below on how to cancel your subscription from Fortnite on any devices.
- https://www.epicgames.com/help/en-US/fortnite-c...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Concerning this matter, we recommend checking this article => Fortnite Crew Subscription FAQs - Fortnite Support (epicgames.com).

Hello Luke Smith7,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are having issue getting the subscription on your child account. Let us help you by pointing you to the right direction to get this done.

Since you are using a child account, it could be that there are restrictions with your account on the family group. Make sure the following criteria below are followed. Let your parent perform the steps:

• Sign in using your parent account on account.microsoft.com.
  
• Navigate to family settings.
  
• Find your child’s account and click More options.
  
• Turn off the “Needs organizer approval to buy things” toggle.
  
• To approve purchase requests through email, turn on the “Email me when they get stuff” toggle.
  
• Disable the “Ask to buy” feature.
  
• Then try to subscribe again.
  

You can subscribe to Fortnite Crew inside Fortnite from either the Item Shop or Battle Pass tab. (You cannot subscribe to Fortnite Crew inside Rocket League.)

• Open Fortnite:
  
  • Launch Fortnite on your Xbox console.
    
• Navigate to Settings:
  
  • Inside the game, go to the settings menu.
    
• Find Fortnite Crew Option:
  
  • Look for the Fortnite Crew option within the settings menu.
    
  • If you haven’t subscribed yet, you’ll be prompted to sign up.
    
  • You’ll also see an overview of what’s included in the current Fortnite Crew Pack.
    

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

You can check this article here => Fortnite Crew Subscription FAQs - Fortnite Support (epicgames.com) concerning the Fortnite Crew subscription; However, for any in-game related issues we highly recommend checking further with the developer of the game.