how long does it take to redeem your free game when purchasing a new Xbox One

for help with that offer, you'll need to fill out the form on the bottom of the offer's FAQ- https://microsoft.promo.eprize.com/nameyourgame/faq.html

Maybe they will? I know it probably takes a lot of time and effort. I'm no expert on that. I mean when I get those two free games for game xbox one through xbox.com.. The purchase looks like when you are redeeming a code. So doesn't show your credit card
or any other information.

Hello, DarthAryo9. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, transaction IDs, etc.

As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, I would like to let you know that sometimes, a purchase can take up to 48 hours to be reflected in your Microsoft account order history.

https://account.microsoft.com/billing/orders

So, if maybe the recent purchase you made is not reflected yet, you may want to wait this time.

However, once this time passes, and you still don't see it in your order history, this means the transaction didn't go through and if you were charged, the money will be reversed.

You may want to wait this time before attempting to purchase again.

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.

Hello!

I'm a Independent Advisor. I will be glad to help you.

The change of a gamertag can take approximately 3 days to be reflected in all platforms and games, and it can even appear double (the old gamertag and the new one) in the Xbox interfaces.

Best Regards.

My purchases have always shown up immediately.