How do you turn off built in touch controls on Xbox cloud gaming?

Hello Damian,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

I understand your concern. Can you confirm on what device do you play? Please try the steps below:

In the More Options menu > Touch control layout > turn the touch controls off. Additionally, make sure you open the app with a controller so that it will give you the correct UI. And once you open Fortnite with your controller already connected, please try not to touch anything on the screen to help not enable touch controls. Especially when you start matchmaking, do not use touch controls.

You can also do this. In the in-game settings, go to the Account & Privacy settings. Select "Controller" under "Device" and restart Fortnite.

If it will still give you touch controls, what you can do is go to settings, HUD layout tool, from here you can remove all the touch buttons on screen and resize the weapons bar.

I hope this helps.

Regards,

Belle

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you are experiencing issues with the touch controls in Fortnite on Xbox Cloud Gaming. There could be a few different issues causing this problem.

Make sure that touch controls are enabled in the game. In Fortnite, you can enable touch controls by going to the "Settings" menu, selecting "Controls," and then selecting "Touch." From here, you can customize the touch controls and make sure that they are enabled.

Check that touch controls are enabled in the Xbox Cloud Gaming app. To do this, go to the "Settings" menu in the app, select "Controls," and then make sure that "Touch" is selected as the control scheme.

Restart the Xbox Cloud Gaming app and try again. Sometimes, simply restarting the app can resolve issues with touch controls.

Check for updates to the Xbox Cloud Gaming app or Fortnite. Sometimes, updates can fix bugs or other issues that might be causing problems with touch controls. To check for updates, go to the "Settings" menu in the Xbox Cloud Gaming app, select "System," then "console info & updates," and then select "check for updates."

How do i tell which xbox one it is? I think its just the regular one.

yes we cant touch the X on console to turn off or on. It has to be done by game controller

Static electricity is extremely detrimental to electronics of all kinds, and your controller may not make it back from the shock. Turn off your console and unplug the controller. Make sure you are free of any built up static electricity by touching a metal
object nearby. Then plug the controller in and turn on our Xbox console. If your controller works, then consider yourself lucky. If not, you will unfortunately need to buy a new controller.

Hello, Pigeon my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

Yes, there is a way to turn off the Fortnite mobile controls when using Xbox cloud gaming. Here are the steps on how to do it:

Open the Fortnite game on your device.

Tap the controller icon in the upper-left corner of your screen (next to the Xbox button ).

Make sure the "Xbox Touch Controls" option is selected.

Tap the "Mobile GUI" button in the lower-right corner of your screen.

Select "Hide Mobile GUI" from the menu.

This will hide the Fortnite mobile controls and only leave the Xbox touch controls visible. You can now play Fortnite with the Xbox touch controls without having the mobile controls overlapping.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.