how do you speak with a human at mircosoft from the uk. have been trying to for over 2...

This may be possible. Did you open a strange link or enter your account login details on a suspicious website?

There are several fake websites that pretend to be legitimate sites so that the user can enter their information and hackers can capture it.

In any case, I recommend you to follow the indications of the website I mentioned, also check the information on the following page.

https://support.microsoft.com/en-us/account-bil...

Hi

Thank you for your response, i have now spoken to someone at the App store who also consider my account has been hacked.

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I'm happy to help you today.

If in previous days you were able to log in correctly to the email you are currently trying to use and now it tells you that the email does not exist or something similar, it could be an indication that your account has been hacked and the login information has been replaced.

If this is the case I ask you to enter this link and try to recover your account.

https://support.microsoft.com/en-us/account-bil...

Regarding your original question, the ways to contact a Microsoft agent are given through the contact web page.

https://support.xbox.com/contact-us

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

I think you might be right, some how we bought a USA code from Mircosoft some how last time. So do we renew for the USA as its cheaper and cant buy for the UK?

so in other words no ! Ok do you know when fornite will be launched in HK so my son can buy VBuck or do you know a way how I can buy them, as it only allowing UK£ and the family account is in HK$ I have already lost HK$ 500 trying to set up a gold account
which I put a UK address in, Mircosoft wont refund as it been redeemed ! I don't want to lose any more money