How do you fix error code 0x838601e7 when loading up a game.

Jen lois · Oct 31, 2023

I’m trying to load gta v , it says “something went wrong” and to try again. I can play offline but I’ve lost all my progress

:)

David Wirsching

Hello Jen L, My name is David. I am an independent advisor, happy to help you today.

I understand your frustration. This error code usually appears when there are problems syncing your saved game data to the cloud. Here are some solutions you could try:

Check Xbox Live status: Check the Xbox status page. If you see any services with alerts, wait until the service is up and running again.
Restart the console: Turn off the Xbox by pressing the Xbox button on the front of the console for about 10 seconds, until it turns off completely.
Disconnect the power cable from the console. Wait ten seconds. Plug the console's power cable back in. Press the Xbox button on your console to turn it back on.
Delete locally saved games: Go to Settings > System > Storage and select "Delete locally saved games."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

XBF Ihssane Z

To resolve this issue, I recommend trying the solutions mentioned on this link Error 0x838601e7 or occurs when you try to play a game on your Xbox One | Xbox Support

dempup

Hi there!

Check out this guide: error-code-0x838601e7. Hopefully it can solve your problem.

DanielLowbridge

Thanks for the reply. Unfortunately there are no articles on the error code 0x838601e7.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Andrew, this error usually happens because of synchronization with Live's servers.

What device would you be playing on, console or PC?

Have you tried any procedures, if so, which ones?

How do you fix error code 0x838601e7 when loading up a game.