How do you fix a disc installation issue?

Hi Neo D, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can reset your console.

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

Hi StryderMANYA. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues installing a disc. Let me see how I can assist you.

Do other games on disc install fine?

Well re-installing the second disc worked for me however i do get the feeling that this is a sever issue and reinstalling the discs is only a temporary fix.

Update: So just as a how the issue is fixed kind of thing.

If the Install disc hasn't been installed before the Title update, you get the Error. Fortunately, I decided to skip the update to see if I could install the disc, which worked; unfortunately, my story data is now corrupted... Well, you win some and lose
some I guess.

Play with Disc 2 inserted, instead of Disc 1. That should fix the issue.

If you are still having issues, Uninstall the game, and then insert only Disc 2, and let the game install.

Good Luck!