How do you check see if your cache has been cleared?

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you see the green boot-up animation when the console restarts, that means that the power cycle was done correctly and that clears the cache of the console, if not please repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

I hope that answers your question!

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Have you tried clearing your cache or checking for corrupt files on the hard drive? See the link below for steps on how to clear your system cache. Also look for corrupt files on your hard drive you will see a triangle with a ! inside of it. If you see any
of those delete them. Here is how to -
support.xbox.com/.../clear-system-cache

Hello Brainiac427! I'm not seeing it in your post, so forgive me if you have tried this, but have you cleared your console's cache? For information on how to do this, please check out:

support.xbox.com/.../clear-system-cache

Let me know if this helps.

Hey there KERMIT! Have you tried to clear the cache on your hard drive by any chance? If not, then try that to see if that helps. If you don't know how to do this, then check here

support.xbox.com/.../clear-system-cache

Have you tried to clear your cache and then do the update after the cache has been cleared. You can clear your cache by going to this site.

support.xbox.com/.../clear-system-cache