How do unpair a media remote from my tv?

Hi XboxChop, I'm Kim, an Independent Advisor and I’m happy to help you today.

I am afraid there is no direct way to unpair the media remote from your TV as it uses the IR sensor. The only option you have is to perhaps put a piece of black tape of the sensor to stop it receiving from the remote or I'd recommend removing the batteries. You can also refer to https://support.xbox.com/en-US/help/hardware-ne... for more information.

You can also try to configure it from the Settings (Found under My games & apps)

Click 'TV & OneGuide Settings'
Click 'Devices'
Select Your TV Brand (available brands are: LG, Panasonic, Samsung, Sharp, Sony, Toshiba, VIZIO)
Then click 'Next'
Click 'Automatic'
Click 'Send Command' and this shouuld mute your TV, If it does click 'Yes', If not click 'No'
If Clicked 'Yes' Skip
If Clicked 'No' then it will try various signals to figure out your TV model, if this is still now working it will ask for you to enter your TV model manually.
Now click 'B' to go back to 'TV & OneGuide Settings' Then click 'Power Settings'
Select '"Xbox One" Turns on my devices' and '"Xbox turn off" Turns off my TV'

Im having the same issue thanks

Hi XboxChop, I'm Kim, an Independent Advisor and I’m happy to help you today.

I am afraid there is no direct way to unpair the media remote from your TV as it uses the IR sensor. The only option you have is to perhaps put a piece of black tape of the sensor to stop it receiving from the remote or I'd recommend removing the batteries. You can also refer to https://support.xbox.com/en-US/help/hardware-ne... for more information.

You can also try to configure it from the Settings (Found under My games & apps)

Click 'TV & OneGuide Settings'

Click 'Devices'

Select Your TV Brand (available brands are: LG, Panasonic, Samsung, Sharp, Sony, Toshiba, VIZIO)

Then click 'Next'

Click 'Automatic'

Click 'Send Command' and this shouuld mute your TV, If it does click 'Yes', If not click 'No'

If Clicked 'Yes' Skip

If Clicked 'No' then it will try various signals to figure out your TV model, if this is still now working it will ask for you to enter your TV model manually.

Now click 'B' to go back to 'TV & OneGuide Settings' Then click 'Power Settings'

Select '"Xbox One" Turns on my devices' and '"Xbox turn off" Turns off my TV'

Program the media remote for your TV

Before your media remote can work with your television set, you need to program it for use with your particular brand of TV. There are two ways to program your media remote: manually entering your TV code or scanning to find your TV code.

Note After 30 seconds of inactivity, the media remote will exit the TV programming mode. Pressing any button besides Select, 0–9, or Channel Up/Down returns the media remote to its original mode and ends programming mode. Now, take the batteries out of the
remote for about 3 - 5 minutes to allow it to reset. From there replace the batteries in the remote and try the instruction that came with the remote (PDF). If that doesn't work then try to program the remote to a different tv to make sure the remote works
properly. Please just remember to program the remote within 9 seconds to prevent the

remote from resetting again in the middle of programming it.

Watch the following video to see how to program the media remote for your TV.

Hi there Leper,

Thanks for the reply. I'm sorry to hear about the issue with the compatibility between the Xbox One Media remote and TV.

Check out the following troubleshooting article:

• About the Xbox One Media Remote

If the problem persists, try this:

The Media Remote works for most functions but will not control my TV

Controlling your TV with the Media Remote requires you to first configure your Xbox One to control your TV through the console settings. To learn how to do this, see

Set up live TV with your Xbox One.

Try this out and let us know the results.

Check this:
http://support.xbox.com/en-US/xbox-360/accessories/media-remote



Scan for a TV code

You can send a sequence of codes to from your remote to your TV to find the right code for your TV, if you do not know it.

1. Turn on your TV and point the media remote toward it.
2. Press and hold the Mute and 5 buttons simultaneously for two seconds to enter TV programming mode.
   
3. Press the Channel Up button repeatedly to send one code per button press from your media remote to your TV. By pressing Channel Up, you advance the code each time.
   
4. When the correct code is sent from the media remote to your TV, your TV will turn off. Press the Select button to confirm your code.