How do unlink my Activision account

I want to link my Activision account Xbox account, and it is actually already linked,, but the email is a old email that was hacked from over 10 years ago, the recovery email is some random email I never have seen before. I want to change it, I have full access to my Xbox account and the email of the Xbox account, but I don’t have the activision Email that is linked to my Xbox account, so right now it’s forever linked with no way to change, which is crazy, I have full access of my Xbox account no I can’t change it? Their has to be a way, i tried activision with support tickets and that didn’t work, and I don’t know how to ask for help on Microsoft’s end.

Only Activision would be able to help with this since the linking/unlinking process occurrs on their end so Microsoft wouldn't be able to help with this at all.

Hello Shylogik,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to unlink your Activision account from your Xbox account and can't be due to no longer access of the Activision account. Let us check and see on what we can do to help address your concern in a timely manner.

The issue you are describing here is best address to the game developer support team to get the best assistance. We will help you how to get there.

• Go to this link: Support Options | Activision Support
  
• Click on Get help investigating unauthorized account activity or click Activision Account Recovery | Activision Support
  
• Select log in with Xbox account.
  
• Follow the instruction completely.
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,

I want unlink my activision account but I don't have access to my account on console can I unlink ?

Another question I talked to activision support he sayed that my progress saved on activision ID not platform if I creat new account and use Gmail of activision will my progress still save?

Answer both question

This will hopefully help:

Epic:

https://www.epicgames.com/help/en-U...sole-account-from-my-epic-games-account-a3253

Activision:

https://support.activision.com/uk/en/articles/managing-your-activision-profile

Hi Derek,

Thank you for your reply. You are correct, it is linked to an old account. My problem is some how the old ‘email address some how got changed by one letter and I am unable to unlink the account and link it to my new account. My problem now is, there is no way to contact Activision to have them manually unlink the account. Unless, I am blind or crazy, I can’t find a way to contact the to do this.

Thanks for your help.

KENNEDY