how do two controllers work?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Stan, have you tried putting one of the controls as using a guest account on your console?

What game would you be trying to play with local co-op, have you checked if it has local co-op or online only?

If you can give more details.

Thank you for responding.

• My xbox and controller are up to date
  
• I have tried a different headset with my two controllers and it was the same
  
• I have tried on my two different controllers and on two different xboxs
  

This has never happened to me before and I am very confused. It was weird how one controller stopped working with my mic, and when I swapped over to my second controller, it too stopped working with my mic two weeks after the first controller. With trying out my controllers on another xbox, it leads me to believe that it is not specifically a xbox console problem and has something to do with my controllers.

There is nothing worst than your D-PAD or Analog sticking or not being responsive.

As far as warranties go, I dont believe controllers are in for free repairs, the easiest thing would be if you had a receipt and you met the returns requirements of 30 or 90 days depending on the store.

Truthfully, fixing the problem yourself is way easier than one might think.

While I would never open up my console...because if I ever messed it up and voided my warranty, I would never replace it this late in the game.

Controllers on the other hand, I have no problem. They are cheap(er), I was planning on buying a new one so why not give it a shot and open it up. (if you have the tools)

So if you do have the proper tools, all you have to do is open it up and separate the 3 pieces, the 2 outer halves of the controller and the inside part that has the green board and other things attached to it.

What I always do is clean out all of the individual buttons and rubber pads with a Lysol Wipe and then dry it up.

Now on the green board, the d-pad and sticks are attached, so with a really tiny screw driver, you can remove the two parts of the d-pad and then clean it up.

For the sticks and Rumble tumblers, you will want to remove whatever has been building up like dust strands. You can also gently wipe the inside part of the analog stick.

Your controller will feel like brand new.

say "xbox switch" and it switches between the two, no idea how to do it on the controller

Same problem. I've tried 4 controllers, two adapters, two mics...nothing. How do I get a replacement console?