How do I unlock a email account

Thank you for your response. Since you want to recover your account, I highly recommend submitting an account recovery request through this link: https://account.live.com/acsr.

Kind Regards,
Darhlene

Hi Brett! My name is Darhlene and I’m here to assist you.

Since your email account is locked and you were able to try to recover your account, kindly submit a reinstatement using this link:

https://www.microsoft.com/en-us/con...7Owg-3a8F4RAmtcODsRKhaxFrNbnAPi7dX8ADYVlNPGqg

Kind Regards,
Darhlene

I need to keep both of them

I have 2: email accounts one is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and the other is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

The second one is blocked as I couldn't remember my password. I use both as I have 2 accounts on xbox

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your account being locked. I am here to help.

Unfortunately, the only best option to unlock a Microsoft account is by submitting a reinstatement request through the account reinstatement form:

https://www.microsoft.com/en-us/concern/Account...

Since you have already submitted the form several times with no response yet, I would highly recommend you give them more time for them to properly investigate your case and determine if your account is to be reinstated.

Thank you for your time. I hope you have a great day!