How do I unlink a PlayStation Network account from my Microsoft account?

Michelle M.2 · Jun 24, 2024

My Microsoft account is unfortunately linked to a PlayStation Network account that is not my own. I am not sure how long that account has been connected to my Microsoft account, but I was only made aware of it when I tried to link my own PlayStation Network account to my Microsoft account for Minecraft.

Since my Microsoft account is older than my PlayStation Network account, there is no possibility that it is my own account that it is connected to. Plus the error message that pops up when I did attempt to link my PlayStation Network account to my Microsoft account only indicated that there was another PlayStation Network account connected to it with no other information provided (like who the psn account belonged to/the user).

I’ve practically searched all over the internet, varying in how I phrase my questions, and attempting all ways to solve the problem myself before I realized there was nothing I am able to do on my end. This PlayStation Network account is not my own, and since it has been a while, I have no idea when my Microsoft account has been compromised or how to fix it.

Sorry for the long read.

:)

Tezzarrific

you can't, once linked it is permanent, there is no way to unlink the accounts once linked.

Rodrigo Oliver

Hi Michelle, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using the same Microsoft account and the same PSN account?

Do you receive an error message?

Please note that you can only link one PSN account to one Minecraft account, if you disconnect it, you won't be able to link another PSN account to it.

Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

Source:

help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

KindGryphon

I need to unlink my PlayStation Network account from my old Microsoft account which I don’t remember, & link it to a new Microsoft account to play Minecraft

You can unlink the psn account however you CANT link a different one.

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

This is coming right from the Minecraft website

https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ

Cautious Kate

How do i unlink a playstation account from windows?

I linked my wifes Microsoft acount to my ps4 by a accident. Is there a way to unlink hers so i can link mine. Pls

claudioramos123

How do i unlink a playstation account from windows?

I linked my wifes Microsoft acount to my ps4 by a accident. Is there a way to unlink hers so i can link mine. Pls

I did the same thing but i have two accounts but i didnt remember which account was my best microsoft account and then i choose the wrong account but i cant unlink the wrong account is there a way on the microsft page to unlink the ps4 account?

How do I unlink a PlayStation Network account from my Microsoft account?