How do I undo a refund

Hello again, after a refund is requested and the order accepted by Microsoft, it may take up to 72 hours to make the refund.

If your game or subscription was purchased with an account balance, this amount will enter your Microsoft account on time.

However if the game or subscription was purchased by credit card this amount will only appear in your credit card's next billing cycle, the process may take 30 more days depending on the closing of your card invoice.

That's because Microsoft doesn't have access to the banking movement of financial institutions,

So in practice it means that the invoice for the card that bought the game or subscription has to be paid, and on the next invoice it will appear as credit on your card.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mc829591, unfortunately it is not possible to undo a refund request.

Once you apply for the refund you have to wait for the response from Microsoft's refund department to see if it will be approved or not.

The refund was approved but I still haven’t gotten my money

Hi Keri D, my name is Kris and I'm a Player just like yourself who love helping other consumers with their PlayStation question. I can assist with most questions however, do not have access to your account details to provide information on billing / account queries.

How long ago did it go through?

No. If the other person hasn't done anything wrong they have nothing to worry about.