How do I talk to a real person

Discus and support How do I talk to a real person in XBoX on Consoles to solve the problem; I want to talk to a real person but the support page keeps sending me in circles. 063f1776-e672-4b28-a576-3714ba35aef2 Discussion in 'XBoX on Consoles' started by E ABZU, Nov 30, 2018.

  1. E ABZU
    E ABZU Guest

    How do I talk to a real person


    I want to talk to a real person but the support page keeps sending me in circles.

    :)
     
    E ABZU, Nov 30, 2018
    #1
  2. GuslV2
    GuslV2 Guest
    how do i talk to a real person

    how do i talk to a real person, the virtual agents are terrible How do I talk to a real person :)
     
    GuslV2, Nov 30, 2018
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    how do i talk to a real person

    Call phone support: (800) 469-9269 if you're in the US/Canada or contact the chat support:
    Contact Us | Xbox Support
     
    M3tal Daz3, Nov 30, 2018
    #3
  4. Smwutches
    Smwutches Guest

    How do I talk to a real person

    Go to Contact Us | Xbox Support Say no, thanks to the virtual assistant and it should give you other options to contact support. If you don't see the options to
    either chat with support or request a call back, change your topic.
     
    Smwutches, Nov 30, 2018
    #4
  5. XBF Diego M
    XBF Diego M Guest
    Hi E ABZU,

    I know the support website can lead you to different support channels based on the steps you choose. Here is the best way to speak to a representative:

    1. Contact us here
    2. Select My account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes.
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    Is it something that we may be able to assist you with? Let us know and we'd be happy to help.
     
    XBF Diego M, Nov 6, 2018
    #5
  6. M3tal Daz3 Win User

    how do i talk to a real person

  7. Arminator Win User

    how do i talk to a real person

    You can contact a real person like this:

    Go to https://support.xbox.com/contact-us

    Select the category you need help with

    Click on "no thanks" when the virtual agent pops up.

    Then choose the topic you need help with.

    From the tiles on the bottom choose the tile to "chat with Xbox support" for a text based chat, or "request a callback" to receive a phone call from Support.

    Depending on the time of day and your country not all options are available.
  8. XBF Diego M Win User

    How do I talk to a real person

    Hi E ABZU,

    I know the support website can lead you to different support channels based on the steps you choose. Here is the best way to speak to a representative:

    1. Contact us here
    2. Select My account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes.
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    Is it something that we may be able to assist you with? Let us know and we'd be happy to help.
  9. RHR cats Win User

    How do I talk to a real person?

  10. Smwutches Win User

    How do I talk to a real person?

    The enforcement site is the only place to get information regarding suspensions and submitting a case review is the only way to contact the enforcement team.
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How do I talk to a real person

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