How do I take off my subscription

Hello, you can make sure that the auto renew feature is removed from game pass ultimate. If its stating that you have a past due balance you would need to pay that via a debit or credit card to make any other changes on account. It cant be paid via an
xbox live card has to be debit/credit.

Hi Deanne, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can create a new PIN.

Please, follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.

For more information: https://support.xbox.com/help/famil...-guest-key/create-and-manage-xbox-one-passkey

Let me know if it works!

i have a question on how to remove my credit card off of my recently banned account. i do not want it to keep paying the live subscription as it is wasting money. if someone could help me figure out howto take it off, that would be great. my old gamertag
is xSCOTxHaVoK. thanks

How to stop keep taking money 4 my credit card I'm no longer Xbox Live subscribe I just cancelling but they still take money for my credit card I will like to stop that

Simply recover the profile. Doing that removes the pass code.

Thanks Mixie, didn't know that. Now I do.