How do I switch for home Xbox?

Hi Ari, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but according to Xbox Support: "Note Customer support can't offer additional switches."

This means that Xbox support or Microsoft will not be able to reset your Home Xbox switch. You can try checking if an extra switch is available for you via survey.

"Press the Xbox button to open the guide.

Select System > Settings > General > Personalization, and then select My home Xbox.

If you see the option "HELP" please click that and if you see a choice of "Need one more?" you may get an additional one by answering a quick survey."

For your reference, you can check this link: https://support.xbox.com/en-US/help/hardware-ne...

Hi Deangelo,

Thank you for coming to the Xbox forums I'd be happy to answer that.

You can change which console is your
home Xbox up to five times during a one-year period. This period works on a rolling basis, starting the moment you switch your home Xbox for the first time. If you reach your limit of home console switches for the year, you’ll get a message letting you
know the next available date you can change it.

Note Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

You can also get help with your home Xbox in Xbox Assist. Press the Xbox button to open the guide, select
System > Xbox Assist, choose My Xbox Assist >
Search, and then enter My Home Xbox.

Hello!

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We
will be more than happy to answer any questions or provide solutions for any issues on your own thread.

Thank you again for posting on Xbox Forums!

unfortunately, you only have 5 per year.

Hi Deangelo,

Thank you for coming to the Xbox forums I'd be happy to answer that.

You can change which console is your
home Xbox up to five times during a one-year period. This period works on a rolling basis, starting the moment you switch your home Xbox for the first time. If you reach your limit of home console switches for the year, you’ll get a message letting you
know the next available date you can change it.

Note Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

You can also get help with your home Xbox in Xbox Assist. Press the Xbox button to open the guide, select
System > Xbox Assist, choose My Xbox Assist >
Search, and then enter My Home Xbox.

I understand that you only have 5 switched per year. I just received my 5 switches back June17, 2019 now only a few of my friends have my account but on my account this year i’ve only switched 3 times, but it says i’ve switched 5 times when i didn’t. Is there
anyway that i can get 2 switches back or anyway i can get a refund or something?